Verizon reviews

3.6

61% would recommend to a friend

(35,721 total reviews)
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Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews
4.0
Feb 11, 2010

Times are changing at Verizon Wireless!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, competitive salary, tuition reimbursement, opportunities for advancement (if you do not mind moving), numerous discounts, 401k match, special events and commardarie with co-workers

Cons

Every office does not uphold work life balance. Call center envioronments are very stressful and many excellent people lose their job over policies.

3.0
Feb 9, 2010
Recommend
CEO approval
Business Outlook

Pros

Better pay than many jobs in the area. Great benefits packages. Online training and info resources readily available for reps to utilize to improve performance and assist customers better.

Cons

Changing schedules every few months is hard for parents, particularly single parents. Stats focused rather than customer focused. Difficult customers.

3.0
Feb 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Good pay, but only if you have a good relationship with management Some areas are expanding and have opportunities for growth

Cons

If you are not in one of the growth areas, there is simply no place to go - no defined career path In some areas, performance reviews are a complete joke - very little effort put in to reviewing the actual results achieved and who should be rewarded. This can work out favorably if you have the right relationships, or completely unfairly if you don't.

Viewing 35593 - 35595 of 35,721 Reviews

Glassdoor has 38,062 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.