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      Verizon

      Engaged Employer

      Verizon reviews

      3.6

      61% would recommend to a friend

      (35,708 total reviews)
      avatar

      Dan Schulman

      25% approve of CEO

      45% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.1

      Senior management

      Verizon has an employee rating of 3.6 out of 5 stars, based on 35,708 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      36K reviews
      1.0
      May 20, 2022

      Used to be great...

      Senior account management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Verizon Business used to be great to work for as an account manager. Pay was great. Commission was great. Then they changed.

      Cons

      Constantly adding more sales requirements while decreasing payouts, stopping paying on upgrades (which you still need to do but now with no pay). The systems are rediculously bad. Transactions which should be simple and quick can take rediculous amounts of time (30 minutes to over an hour) due to slow systems & system errors.insufficient sales support which can take days to put through an order. I have had some great managers. But I've also had the worst Ive ever had....and those horrible managers somehow get promoted. Significant employee dissatification to the point that they know it is a big problem but still have yet to fully address the issues causing said disatistaction.

      avatar
      Verizon Response
      4y
      Thank you for sharing your review with us. It is important that every employee is set up for success, so we advise you to file a report to verizonethics.com. We appreciate you taking the time to share your feedback with us, as we are always looking for areas of potential improvement.
      1.0
      May 7, 2022

      Inside Verizon corporate retail from a long term employee.

      Retail specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I would say the pay, but after 10 years and having less earning potential than when I started, not much.

      Cons

      -No communication medium between execs and frontline -Decreasing pay potential YoY -Poor work life balance -Goals that don’t align with pay structure -Low staffing leading to burnout -Team commission which leaves your coworkers partially responsible for your paycheck -No positive reinforcement -Daily negative reinforcement -Attempted intimidation by mid level mgmt -Depreciating benefits -Overly intense union busting techniques

      avatar
      Verizon Response
      4y
      At Verizon, we believe integrity is at the core of who we are. We are committed to do the right thing and follow sound business practices. We keep our commitments to each other and our customers, and we go to great lengths in order to promote a culture of respect and trust. All employees who experience behavior inconsistent with our policies are encouraged to immediately report the behavior to their supervisor (if appropriate), HR, the Ethics Office, or using our anonymous compliance line.
      3.0
      Mar 21, 2022

      Where much is given, Much is required

      Indirect account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of Autonomy to do what you think is most important, flexible schedule for the most part, team support, good benefits, lots of opportunities to voice opinions and provide feedback on company, channel, leadership.

      Cons

      Big company with lots of people falling between the cracks, pay wasn’t great, rotating leadership constantly means constantly having to adjust to different priorities and styles, sometimes felt feedback was falling on deaf ears, lots of expectations and accountability with little authority to make impactful changes, Woke culture can be toxic if you’re not on board, was trying way to hard to hire, promote, highlight individuals and groups not on the content of their character or achievements but more about demographics.

      avatar
      Verizon Response
      4y
      Thank you for sharing your review. We appreciate your honest feedback and will do our best to take it into consideration as we are always looking to improve.
      Viewing 199 - 201 of 35,708 Reviews
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      Glassdoor has 38,049 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.