ViaQuest Program Manager reviews

1.9

11% would recommend to a friend

(13 total reviews)

Emily Stickley

Not enough data to show CEO approval

45% positive business outlook

Reviews by job title

13 reviews
5.0
May 16, 2018

Company of Opportunities

Recommend
CEO approval
Business Outlook

Pros

This is the greatest company that I have ever worked for. I have never experienced a company that has such a strong culture and sense of unity. When I have rough days, I never have to fear because I know my coworkers and managers have my back. It is like a family. Everyone helps out and encourages each other. It's not just a place I work, but I place I found family. They aren't just my coworkers, but they are my friends. I have been here for a year and I have already been promoted into a new role. I have seen at least 4 other people in my department receive promotions or change into new roles within the company, all within a years time span. I know other employees outside of my department that were able to advance into new positions, too. You can tell that people at ViaQuest genuinely care about their employee's well-being and advancement opportunities. Everyone at ViaQuest really loves the clients we serve. People provide care and take time to develop meaningful relationships with the individuals we serve. ViaQuest makes it possible to improve their quality of life by listening to the ideas of their employees. We actually see our ideas being implemented after we suggest them. Management isn't afraid to listen to suggestions and try new ideas, which results in better services for the individuals we care for. I am so happy to be working here. It really did change my life.

Cons

None that I can think of. They do a really good job at checking in on employees.

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ViaQuest Response
8y
Thank you so much for your post. We are so lucky to have committed, dedicated, and passionate people like you serving so many people in need. I am glad you are part of the ViaQuest family and I appreciate everything you do for so many people!
1.0
Apr 16, 2018

Program Manager

Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule at times. Working with DD individuals is always great! Loved caring for people.

Cons

Horrible overtime, mismanagement of direct care staff. Too much for Program Managers to do. Scheduling direct care staff, payroll, and covering shifts for people while trying to be state compliant, and being responible for care plans and follow through. Too much to do. Poor communication between management and directors. Training is all over the state on OH and no compensation. No real support from inside. The owner is an arrogant man who is more concerned about the way he dresses vs the way his clients are treated.

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ViaQuest Response
8y
We do have issues with overtime due to the shortage of direct support professionals that is affecting providers nationwide. We have worked diligently to take certain functions away from Program Managers so they can spend more time in the homes of the individuals we serve, which has been met with overwhelming gratitude and success. Our leadership team has done an incredible job listening to our teams and direct support professionals, while making operational changes to improve the lives of everyone we serve. I hope your next position brings you the happiness you are looking for.
1.0
Jun 14, 2016

Horrible place to work....

Recommend
CEO approval
Business Outlook

Pros

There are no pros for this company.

Cons

Expected 24/7 availability, horrible coworkers, be littling employees under you, no respect towards others.

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