Horrible overtime, mismanagement of direct care staff. Too much for Program Managers to do. Scheduling direct care staff, payroll, and covering shifts for people while trying to be state compliant, and being responible for care plans and follow through. Too much to do. Poor communication between management and directors. Training is all over the state on OH and no compensation. No real support from inside. The owner is an arrogant man who is more concerned about the way he dresses vs the way his clients are treated.