ViaQuest reviews

3.0

42% would recommend to a friend

(279 total reviews)

Emily Stickley

100% approve of CEO

44% positive business outlook

ViaQuest has an employee rating of 3.0 out of 5 stars, based on 279 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ViaQuest employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

279 reviews
4.0
Jan 31, 2020

A solid place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- All the bosses I met were incredibly kind to the clients and seemed to truly care about them. It can be hard to reason with some of the clients, but they all did a really good job and tried to recognize good work in their employees. - The home managers were available even when they didn't/ shouldn't have to be. - The hours vary on where you work, but I enjoyed mine. - Of course the clients become a big part of the reason you like your job, so here's that obligatory bullet point. - They do want to pay their employees better. It's really not their fault that they can't, it's a statewide problem. I mean, they did use their refund entirely on increasing everyones pay.

Cons

- The biggest issue I had was whoever was in charge of inputting whether or not we had a training, had auto insurance, etc. I would get a letter every few months that stated I needed this or that, but I never needed it because I had it already. And when they would respond and say they would input it , I still got a letter about it. - The scheduling is good, but they do not always communicate with you, which puts pressure on the home manger. - Sometimes the hardest part can be the coworkers or a coworker. Like, you'll know they do their job, but they don't always treat the clients the kindest and there's nothing you can really do about it.

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ViaQuest Response
6y
Thank you for your post, I appreciate it. We serve so many people in need and we could not do it without people like you so thank you for everything you do!
2.0
Dec 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Working with the individuals is a blast and lots of fun!

Cons

Poor management and very unorganized

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ViaQuest Response
6y
Thank you for your post I appreciate it. I agree that working with the individuals is the most rewarding part of our careers. I will definitely look into the management and organizational issues that may exist. I take this very seriously so feel free to reach out to me directly. Thank you again
5.0
Dec 22, 2019

Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

An Amazing team who wants to do the right thing and meet all needs of the individuals served

Cons

None noted at this time

avatar
ViaQuest Response
6y
Thank you so much for your post. The only way to build a great culture is by amazing people like you who do so much for people in need. Thank you for your commitment, dedication, and service to the company and the people we serve. I hope you know how much you are appreciated!
Viewing 256 - 258 of 279 Reviews

Glassdoor has 284 ViaQuest reviews submitted anonymously by ViaQuest employees. Read employee reviews and ratings on Glassdoor to decide if ViaQuest is right for you.