Vitalant reviews

If you end up on work force's bad side they will push you out. You'll be placed on lists that do not generate appointments to ruin your stats so they can terminate you. Clear and obvious that there is favoritism as there are team members who make 15-20 appointments a day while everyone else is averaging about 5-8 per day. You can literally see that certain people are on active lists that generate way more appointments than everyone else. I expressed my frustrations to my supervisor multiple times and nothing changed. Regardless of which list you are on, you are looking at 400+ calls a day. There is no vacation time, only very limited PTO. Up until this year, there was no sick policy and any time off for illness had to be taken from PTO, after running out you'd be hit with occurrences. All-around horrible leadership that expects way too much from their staff without doing much to help you succeed. Not worth it, find something else. Pay is also not great. Donors are also called way too often and they are always upset when agents reach out them because they feel harassed.

Some leadership is toxic and micro-managing. I had to leave for multiple reasons. 1) There were five managers in one year of working there. 2) Guidelines change at will, and nothing is documented. This gives leadership the freedom to change role responsibilitIes at will. Clear guidelines have been requested to no avail. 3) In one year, 4 senior individual contributors left. I documented the months of mistreatment I received before submitting notice, and reported those to HR. 4) Some leaders make racially insensitive remarks. 5) Travel is forced with little accommodation for those with families. 6) Some leaders are in need of managerial training. 7) Employee reviews are haphazard and inaccurate. With the manager churn they are not thorough. 8) You will be questioned if your teams chat shows inactive for even a few moments since you are remote. Watch how much you go to the bathroom, or take coffee or snack breaks.