Vivint reviews

3.8

70% would recommend to a friend

(3,359 total reviews)
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Larry Coben

77% approve of CEO

67% positive business outlook

Vivint has an employee rating of 3.8 out of 5 stars, based on 3,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vivint employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Nov 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Great on site benefits such as cafeteria, doctor and clinic on site, free meals for every 8 hours worked, gym, volleyball, basketball, horse shoes, etc. etc., great spiffs, great contests.

Cons

When I was recruited, I was brought over from a job where I made good money and was in a position of management. Most of my adult career has been in mid to upper management (for instance, right now I am VP of national sales for a hospitality industry employer). The recruiter knew this and told me I would quickly be making six figures as well as be promoted quickly too, due to my extensive experience and ability to excel. Neither was the case. Though I was one of the best sales people on my team, I rarely made over $2000.00 in a month. Some paychecks were as low as 600.00, the kind of money I haven't made in over 20 years. There are some people there who make very good money, but those people are a very small group and it is highly politicized as to who makes that money and the opportunities they are given. Inside Sales rarely has time to use on site benefits like the team sports. Also, personal growth is nil, training is so so, promotions are not based on a "what is good for the company" basis, as they promote based on your ability to sell, not your ability to train or manage people. For a sales job, you should be a good salesperson and a very good people manager; most managers I knew there were inept in the people part of it. Also, only the corporate HQ has great on site benefits. The other locations are very poor in their onsite benefits, though you are welcome to go to the HQ and use anything you like. Clearly this does not allow you to participate in team sport activities, though you can use the gym, clinic etc. I would say this is a great job for college kids or beginning sales people. Not a great job for senior sales people or folks with families.

1.0
Nov 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Free meal and free pop

Cons

Teenage boys run the show. You aren't held to a very high standard of customer service. Who cares if the customer has to call back AGAIN. It is constantly playtime for all supervisor and lead positions. Training is nonexistent and they flat out have no patience to assist those who really want to legitimately learn to do their job CORRECTLY. Potential for good money if your willing to lower your personal bar and put up with their nonstop shenanigans.

2.0
Sep 21, 2014
Recommend
CEO approval
Business Outlook

Pros

The people I worked with were fun, it was great getting free food and drinks whenever I wanted, and I felt reasonably prepared after completing training.

Cons

Every day I spoke with upset old ladies and gentlemen who had been conned into buying a home security system for their home. I hated coming into work everyday knowing there was nothing I could do for them.

Viewing 46 - 48 of 3,359 Reviews

Glassdoor has 3,796 Vivint reviews submitted anonymously by Vivint employees. Read employee reviews and ratings on Glassdoor to decide if Vivint is right for you.