Von Maur reviews

2.8

36% would recommend to a friend

(1,455 total reviews)
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James D. von Maur

37% approve of CEO

34% positive business outlook

Von Maur has an employee rating of 2.8 out of 5 stars, based on 1,455 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Von Maur employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
May 12, 2011
Recommend
CEO approval
Business Outlook

Pros

They offer benefits, if your a people person then its a good fit because I met so many nice people.

Cons

Management does not have a clue as to how to treat the employees. If you have a request your ignored until they are ready to move on it. The turnover says it all. People would stay if it were a fair and friendly environment. I read reveiws before I started work there and they only prove to be true, what a shame. I do not see myself desiring a long term career within a place that is so scripted. And all it takes is one grouchy person to come into the store and have an emotional upset then just balme it on an associate. All I can say is know yourself , and if you do an exceptional job then you can walk away from this with your head held high no matter what MGT says or how bad they choose to kiss up to the customer. I would guess that Von Has lost some really great employees due to this. Where are the customer satisfaction cards for customers to fill out ??? How hard was that to think of. I feel that Von Maur is just flat desperate and must kiss up to customers keep the stores running . They know they can always push another training sesssion through in a day, so therefore the employee is dispensable. What a shame!!!

1.0
Apr 26, 2011

bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pay is fine for retail. The store is pleasant looking

Cons

fired for sales goal but not enough customers to meet it.

2.0
Apr 17, 2011
Recommend
CEO approval
Business Outlook

Pros

The employees were so SO nice and great to work with. They were always willing to help each other out when needed. Management knew their employees by name, which made it seem like they cared.

Cons

TESS is awful. It does not take into account the distance away that people live. I lived 45 minutes away, so when TESS scheduled me for a 3 hour shift (6-9= no sales) I would be driving half the amount of time I would be working. The company should have reviewed employees' opinion on the TESS system before implementing it. The computer system is very outdated. They are too strict about sales goals and do not take into account the hours worked or the crappy economy. There were never enough employees to cover their own department. Everyone had to cover everyone else's department. Customers are coming in expecting to have an "expert" on the clothes they are buying. Overall there were just some issues with Von Maur, not just specifically my store.

Viewing 1414 - 1416 of 1,455 Reviews

Glassdoor has 1,480 Von Maur reviews submitted anonymously by Von Maur employees. Read employee reviews and ratings on Glassdoor to decide if Von Maur is right for you.