Von Maur reviews

2.8

36% would recommend to a friend

(1,455 total reviews)
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James D. von Maur

37% approve of CEO

34% positive business outlook

Von Maur has an employee rating of 2.8 out of 5 stars, based on 1,455 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Von Maur employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Jul 9, 2011

A horrible, horrible ride of lies and secrets

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sunday pay Clean stores and some good people working in them Decent benefits Decent base pay for retail workers Quality products to sell

Cons

Horrible Holiday work hours Severely antiquated ideals, beliefs, technologies and mindsets It was more about who you know and how fresh you are in the eyes of management to get a promotion Corporate Management was often called "the good ole boy network" as they all seemed to be friends Jim Von Maur seems to have no real hands in the stores Management tends to be very young and usually attractive people get promoted first The associate was always wrong and customers were always right, even if the associate did everything they could to help, management would turn on the associate Unrealistic goals are consistently set for all employees that aren't in housekeeping

2.0
Jun 15, 2011
Recommend
CEO approval
Business Outlook

Pros

Pay is very good for retail, co-workers are terrific. Stores are clean and modern. Customers are 95% very nice to assist. Quality of products sold is great.

Cons

TESS - scheduling is awful, management won't work with you for time off for family needs. Get rid of TESS, bring back the humans. 3 hours shifts are terrible when you drive for 40 minutes one way to get to work. Working more closes than other associates is not fair, especially the Saturday night ones, after you have worked 3 during the week because being a part-time nights and weekends associate. What happened to being able to be at a "heroics" once a month rule for parttime? Dept managers promoted who shouldn't be promoted. Only allowing associates to move to another dept when it "works" for Von Maur, not the associate. Being watched by security all the time, retail theft is a problem, but come on not all associates are "thiefs".

2.0
May 30, 2011

It's just a job-never a career move

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employees are very friendly. I love the people in my department. We are like family. I love to meet new people and most of the customers are very sweet and nice.

Cons

Strict! Everything from a min late Tardy, sales goals, dress code, etc. Upper management likes to contradict everything that is said. They tell you to tell a customer one thing, they get upset, call a mgr and here they are to make it all better. The employees look like idiots and not allowed any sort of authority what-so-ever. Turnover rate is super high.

Viewing 1411 - 1413 of 1,455 Reviews

Glassdoor has 1,480 Von Maur reviews submitted anonymously by Von Maur employees. Read employee reviews and ratings on Glassdoor to decide if Von Maur is right for you.