Von Maur reviews

2.9

37% would recommend to a friend

(1,455 total reviews)
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James D. von Maur

39% approve of CEO

36% positive business outlook

Von Maur has an employee rating of 2.9 out of 5 stars, based on 1,455 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Von Maur employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

I am not sure how this company is still alive and hiring

Cons

Hear me out—I’m originally from the Quad Cities and grew up going to Von Maur for all my important life events: prom, graduation, interviews—you name it. It was always a place I held in really high regard. My interview experience with HR was great, and my first day felt promising, but after those things shifted quickly. My first week was fine on the surface, but there were immediate inconsistencies. I had asked for clarity on the dress code beforehand yet was later corrected on what I wore ((gray pants vs. black, women can only wear black), which felt unnecessary and unclear. I also requested a health-related accommodation, and the way it was handled felt extremely inappropriate and lacking in privacy. I spent time in the distribution center during a high-volume period, which I understand can be all hands-on deck, but it was not what I had initially signed up for. The environment overall felt like a complete time warp—outdated systems, processes that haven’t evolved, and equipment and safety measures that didn’t seem to match the volume they were handling. It made operations far more difficult and dangerous than they needed to be. I didn’t have many connections on the corporate side, so I made an effort to introduce myself to managers and team members I was working alongside. Those meetings were canceled by my boss, which made it difficult to build any relationships and ultimately felt extremely isolating. When I tried to raise that concern, there didn’t seem to be openness to the conversation. Honestly, it felt like I was being bullied by my boss's for trying to understand Von Maur and their community, which is something I never want to experience again. There was a clear expectation to simply follow direction without asking questions. When I did ask questions, the response was typically “this is how we’ve always done it.”

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The staff are friendly and so are the customers

Cons

There are no cons at Von Maur for me

1.0
Mar 6, 2026

Big ick

Recommend
CEO approval
Business Outlook

Pros

It's festive at Christmas and nostalgic

Cons

Soul zapping. Superficial customers and managers. Managers never accept any responsibility. They put you alone on a shift and expect you to unpack shipments-and yes everything will need steaming, wait on multiple customers but also treat every single one like the Queen of England (fetch sizes etc), answer phone, monitor shoplifters, confront them even, which is scary, clean, greet, etc. They can't keep up with mannequins. Mannequins will get stripped when clothes go on sale but there's no one to help redress them. Merchandiser not around. So you'll have to do that too-a huge and dangerous task. Takes forever. Customers interrupt and have endless needs. Again every customer is supposed to be greeted and pampered. Each customer almost needs their own associate. You will be on your own. No one really works here long but they won't restructure expectations to meet this reality. You can't even pee. And when things fall behind, they'll say you just need more training. No-you need to clone yourself to reach unrealistic demands. Oh and absolutely no work life balance. Hope you don't mind working all weekend every weekend or constantly begging to make it not so. Exhausting.

Viewing 16 - 18 of 1,455 Reviews

Glassdoor has 1,480 Von Maur reviews submitted anonymously by Von Maur employees. Read employee reviews and ratings on Glassdoor to decide if Von Maur is right for you.