Von Maur reviews

2.9

37% would recommend to a friend

(1,455 total reviews)
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James D. von Maur

39% approve of CEO

36% positive business outlook

Von Maur has an employee rating of 2.9 out of 5 stars, based on 1,455 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Von Maur employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jul 28, 2013

Tragic. Just Tragic.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount. Hours. Pay. Made some of the best friends of my life here because we all worked in the same prison together.

Cons

Let me preface this that when I started working for this company, I was brainwashed into believing everything I was told by upper management. Nearly three years later, I was exposed to the truth. I had wonderful reviews and always made my goals, yet it meant nothing to me. After seeing so many fellow coworkers experience such horror this company brought into their lives, it weighted on my soul. I needed to wash my hands clean and leave before it was too late. I still get very upset when I reflect on my time with Von Maur, hence this review. They treat employees like children and not adults. Private companies, such as this one, can get away with the most unbelievable things. They are not being monitored and their actions may never be questioned until they are bought out (their quick expansion of stores in the past few years makes it fairly obvious this will happen in the next decade if not sooner-the company makes no profit from their newest locations but rather the old Midwest flagships that keep this decaying machine churning). Many fellow coworkers I have know, some in high roles, were hung out to dry and let go for no valid reason. One member was told by a Regional Director, after her six years of loyal service: "Its just not working out". That was that. Don't be surprised if you are approached with some sort of customer complaint form, to be placed into your file, and there is no proof of any event actually occurring. Get to know Loss Prevention, and if they notice the customer never existed in the first place, you now have a strong case on your hands. If management does not like you, for any reason, they will get you out. Quickly. Start looking for another job immediately if you have a written warning in your file. You have a huge red target painted on your back! Word got out I was looking for another job. I didn't care. The store manager pulled me into the office and said, "I hear you are leaving us". I was not asked: 1. How is your department? 2. How are your associates? 3. How are you? 4. Is their anything I can help you with? 5. What is selling in your department? What isn't? 6. How can we improve morale in the store? 7. Anything new with you? These would be questions asked by a normal and caring human being. Here is another hint about this company: They will take hearsay to the next level despite the fact there is an "open door policy". Trust no one. Management is trained to be robotic and devoid of any emotion. They, like everyone else, work under a looming entity of fear. During a store opening breakfast ceremony, a high ranked individual, bearing the company's name, openly admitted in his younger years he worked for another similar retail competitor (think Seattle, WA and not Davenport, IA) in order to take notes on how they ran business. He also said that he took that company's training tools and placed it into Von Maur's company training curriculum. Shameful and pathetic considering they need to go to the competitor to be inspired.

2.0
Jun 23, 2013
Recommend
CEO approval
Business Outlook

Pros

Decent pay for retail No crazy holiday hours Time and a half on Sundays

Cons

The day I started at this job I felt paranoid and as if they would fire anyone at any moment. This company has more policies then I have hairs on my head, yet they do not have a book for you to look at when they claim you have broken a policy. I never felt valued at this job even though I rocked every goal that was given to me. They don't praise you for the good you do yet they will never miss a chance to tell you when you have done something wrong. You can't even drink water on the floor.

1.0
Apr 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Beautiful stores, good fellow employees Great to start a buying career here Stable, conservative company. Well-funded. Growing, adding 1-2 new stores each year.

Cons

Rules rules rules. There is no room for individuality, no room for trying something new and innovative. They are missing the human element and trying to make the business as computer, robot-driven as possible. There is a spooky "Stepford Wives" element to this company. There is a very high turnover rate, hence lots of young people in management. Agree with other reviewers--even at corporate. Not a lot of maturity--old fashion, yes. There are no managers that are inspiring role models.

Viewing 22 - 24 of 1,455 Reviews

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