Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,272 reviews left anonymously by employees. This rating has been stable over the past 12 months. 63% of employees would recommend working at WM to a friend and 64% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WM?

63% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (163) , Driver (135) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Project Manager (47) , Residential Driver (46) , Roll Off Driver (46) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 574 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 392 reviews)); "Great people and company to work for" ((in 180 reviews)); "There is a great culture here." ((in 80 reviews)); "Good work/life balance provided there" ((in 71 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 269 reviews)); "Long hours and lots of labor" ((in 141 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 90 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 65 reviews)); "Waste management is 1 big stress." ((in 44 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Portland , Commerce , Lewisville , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

63% would recommend to a friend

(4,016 total reviews)

James C. Fish, Jr

74% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WM has an employee rating of 3.5 out of 5 stars, based on 4,016 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews

3.0

Jun 25, 2014

Review

Account manager

Recommend

CEO approval

Business Outlook

Pros

Industry leader, good benefits, one stop shop, challenging work load. Full range of environmental services made it advantageous when prospecting & helped differentiate service offerings from competitors.

Cons

Long Hours & unrealistic expectations. Price leader - enabled competition to consistently undercut WM's pricing. Extreme micro mgmt. Constant power struggle between operations & sales departments. Company driven by operations minded mgmt. team w little regard for sales team. HR Dept. practically non existent @ local level.

3.0

Jun 22, 2014

Constant change for the sake of change

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mid level managers are great, but they're passing along policies from above that are horrible. Great opportunity to advance quickly through a few positions, with a pretty hard ceiling after a few levels.

Cons

Near impossible attendance policy. Very little training from one position to the next.

WM Response

11y

This isn't what we like to hear and are sorry you feel this way. We're actively working to improve communication and training channels from corporate to the front line. This feedback is valuable as we strive to improve.

2.0

Jun 21, 2014

I was there 2 years.Management is lazy and unreliable.Would hire and fire NEW employees for no reason.

Diesel technician

Recommend

CEO approval

Business Outlook

Pros

Would have cookouts for employees, long hours so decent money. Benefits.

Cons

Terrible management, smelly job (expected), no communication, co-workers are lazy, dangerous work schedule, multiple job raids due to illegal immigrants.

Viewing 3640 - 3642 of 4,016 Reviews

Jobs at WM

WM

WM reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Review

Constant change for the sake of change

I was there 2 years.Management is lazy and unreliable.Would hire and fire NEW employees for no reason.

Jobs at WM

WM reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

WM reviews FAQs

Jobs at WM