Is WaFd Bank a good company to work for?

WaFd Bank has an overall rating of 3.2 out of 5, based on over 658 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 49% of employees would recommend working at WaFd Bank to a friend and 41% have a positive outlook for the business. The best reviews about WaFd Bank have been left by employees working as Manager , Branch Manager and Customer Service Representative (CSR) .

Does WaFd Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, WaFd Bank employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at WaFd Bank. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at WaFd Bank?

49% of WaFd Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WaFd Bank 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at WaFd Bank?

Personal Banker (78) , Customer Service Representative (50) , Branch Manager (37) , Customer Service Representative (CSR) (16) , Customer Service Supervisor (14) , Bank Teller (13) , Manager (11) , CSS (8) , Customer Service Representative II (8) , Anonymous (7) , Director of Service (7) , Mortgage Loan Processor (7) , Assistant Manager (6) , Credit Analyst (6) , Analyst (5)

What are the pros of working at WaFd Bank according to real employee reviews?

"Great Benefits !!! !!!! !!" ((in 66 reviews)); "The people at the branch level were great to work with but everyone was looking for new jobs all the time." ((in 50 reviews)); "Good work life balance here" ((in 23 reviews)); "The company is great and truly cares about their employees." ((in 18 reviews)); "Great leadership! the company has the best integrity of any financial i have worked for." ((in 16 reviews))

What are the cons of working at WaFd Bank according to real employee reviews?

"low pay and no room to grow" ((in 103 reviews)); "Poor management" ((in 29 reviews)); "There is no training whatever and if you need help you're told to "just call and ask Seattle"." ((in 27 reviews)); "Managers have to spend time they do not have to bring these individuals up to speed." ((in 21 reviews)); "No bonus for all the hard working corporate employees while essential employees got 25% more pay for over a month due to the virus." ((in 14 reviews))

What are employees saying about WaFd Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WaFd Bank layoffs and their outlook for job security at WaFd Bank in 2026.

What are the top reviewed WaFd Bank locations?

Seattle , Boise , Dallas , Salt Lake City , Portland , Phoenix , Tucson , Everett , Albuquerque , Scottsdale , Spokane , Medford , Eugene , Idaho Falls , Benson , Las Vegas , Bellingham , Bellevue , Bothell , Tacoma , Bend , Grants Pass , Klamath Falls , Salem , Nampa , Plano , Federal Way , Lakewood , Monroe , Stanwood

WaFd Bank reviews

3.2

49% would recommend to a friend

(644 total reviews)

Brent Beardall

63% approve of CEO

41% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

WaFd Bank has an employee rating of 3.2 out of 5 stars, based on 644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WaFd Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

644 reviews

5.0

Mar 29, 2018

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are amazing. The leadership team cares not only about the fiscal health of the bank, but truly cares about people - both clients and team members.

Cons

I don't see any negatives to working here. Not that it's perfect, but it's pretty darn good. WAFD is investing in it's people and supporting their professional growth and development. I love the transparency and the access one has to all levels of management.

WaFd Bank Response

8y

Thank you for taking the time to share your thoughts! We strive to make WAFD a great place to work. We are glad to have you on our team and look forward to the next 100 years! WAFD is a special place because of great employees like you!

2.0

Feb 5, 2018

Misleading Employment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Positive office environment, sick time

Cons

Lack of growth potential, work is stifling, poor compensation and benefits, bonus program only every 6 months

WaFd Bank Response

8y

Thanks for your feeback, I would appreciate an opportunity to sit down with you and better understand your perspective.

3.0

Jan 30, 2018

Our company shared their tax break with us!!

Branch manager

Recommend

CEO approval

Business Outlook

Pros

New CEO Bret is super nice, good lookin and a joy! His buddy, and our Marketing Guru Brad, is the best!! Our dynamic duo totally changed my opinion of my job at Wafd. They were the first to announce employees making less than $100k all got a 5% raise on top of our normal raise, minutes after the new tax bill was was signed. (Not like other companies that just gave a one time bonus.) We get to keep our increase, year after year. Thanks guys!! Plus job training is coming back. We used to feel like you would ring every drop out of us, if it killed us.... who cared....now it feels different, hopeful, the future looks bright at MY COMPANY!

Cons

Becoming fewer by the minute!!

WaFd Bank Response

8y

okay, I feel like I am being set up for something with your comments :> Kidding aside, thanks for your feedback I love your advice about best sleep tonic

Viewing 397 - 399 of 644 Reviews

Jobs at WaFd Bank

Commercial Credit Associate (CRE)

Commercial Credit Associate (CRE)

Customer Service Representative

WaFd Bank

WaFd Bank reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Manager

Misleading Employment

Our company shared their tax break with us!!

Jobs at WaFd Bank

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