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      WaFd Bank

      Engaged Employer

      WaFd Bank reviews

      3.2

      49% would recommend to a friend

      (644 total reviews)
      avatar

      Brent Beardall

      63% approve of CEO

      41% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.2

      Compensation and benefits

      3.1

      Senior management

      3.1

      Career opportunities

      WaFd Bank has an employee rating of 3.2 out of 5 stars, based on 644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WaFd Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      644 reviews
      3.0
      May 12, 2018

      Loan Servicing Assistant

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are friendly and the pay isn't bad for an entry level job.

      Cons

      Washington Federal consistently understaffs. This leads to all sorts of predictable problems and is unpleasant for current employees. Communication between management/supervisors and employees is also lacking.

      avatar
      WaFd Bank Response
      8y
      Thanks for your feedback. We are working to provide better tools and tracking to be data driven in our staffing models. Please continue to share your thoughts with your manager and me.
      2.0
      Apr 18, 2018

      Customer Service Representative (Teller)

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Banking hours M-F 9 to 5 Accrued sick pay and paid vacation. Competitive bonuses. With the right management you will have opportunity to advance.

      Cons

      Branch leadership spends all of their time on loans and no time on managing. Loan officer positions are not a thing with this company. If you work best in a team setting this is not the place for you. Individuals are held to an extremely high standard, but not given much support in training or on projects. Communication between branch leadership and tellers is poor. Pressure is exerted on employees to volunteer for charity work regardless of their family status. Projects are handed out last minute with very short deadlines. "Simply being nice" is a tag line that is not accurate.

      avatar
      WaFd Bank Response
      8y
      Thanks for your feedback, I am sorry that you and not experiencing good communication. We acknowledge that communication is key to engaged employees so we are working on improving it without making it scripted (trying to keep it real). Balance is our goal.
      2.0
      Apr 4, 2018

      Its an okay job, pay is not great

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Monday thru Friday no weekend and all holidays off

      Cons

      Pay more, value employees more.

      avatar
      WaFd Bank Response
      8y
      Thanks for your feedback, clearly we need to do a better job of letting your know how much we value our team members. I firmly believe the strength of our bank is our great staff. We have dedicated employees that are looking for solutions that benefit our clients and the bank.
      Viewing 394 - 396 of 644 Reviews
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      ReviewsWaFd Bank reviews

      Glassdoor has 658 WaFd Bank reviews submitted anonymously by WaFd Bank employees. Read employee reviews and ratings on Glassdoor to decide if WaFd Bank is right for you.