In branch work culture is toxic. Branch Manager is dishonest, negligent, does not contribute to team success, and has been driving down client care and team morale since joining the branch about 2 1/2 years ago. Spends most of the day ignoring the clients while taking care of personal matters/shopping online, then consistently leaves early, leaving the rest of the team to run the branch.
Upper management has tried to implement several programs to improve diversity, inclusion, and communication between manager and associates, however, Local/middle management has demonstrated a complete lack of caring for the front line associates. These programs only work if there is buy in on the local level. Stand out weekly check-ins were not viewed by manager for months at a time. Asking for help was taboo, raising concerns was a waste of time as it always fell on deaf ears and manager tried to lie and manipulate colleagues to pit them against each other.
I tried to make a smooth transition for active projects once I submitted my resignation letter and notice, but Manager refused to review/help. I was treated terribly during that time, which just reinforced that I made the right decision. I was shocked that after well over a decade with the company, I was not even given an exit interview.
