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      WaFd Bank

      Engaged Employer

      WaFd Bank reviews

      3.2

      49% would recommend to a friend

      (644 total reviews)
      avatar

      Brent Beardall

      63% approve of CEO

      41% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.2

      Compensation and benefits

      3.1

      Senior management

      3.1

      Career opportunities

      WaFd Bank has an employee rating of 3.2 out of 5 stars, based on 644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WaFd Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      644 reviews
      5.0
      Apr 27, 2019

      Best Company I have ever worked for

      Branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employees are appreciated. CEO is dedicated to the employees, culture and community. Benefits are great and you can earn bonuses. No weekend work.

      Cons

      Hard to find quality employees due to lower pay.

      avatar
      WaFd Bank Response
      7y
      Thank you for the post. We agree we are making progress. #gladtobehere
      2.0
      Mar 2, 2019

      It’s been an experience

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bankers hours, weekends off, 10 vacation days a year, paid holidays

      Cons

      They train tellers do to the jobs of bankers but still pay them lower than other companies pay tellers that aren’t doing the job of a personal banker. It’s wonderful to want to cross train your employees but we should be compensated for the extra work. I’ve been strong armed into doing “volunteer” work after hours when I have other obligations. You can no longer call that volunteer time and not pay me if you’re forcing me to volunteer. It’s wonderful Washington federal encourages volunteering but the managers need to not bully people into doing it. The atmosphere is chaotic at best at times because my manager is stretched thin. This leads to them being absolutely horrifying to be around. Yelling at me in front of clients, simply not being a nice person. At times I’ve been terrified to even ask them a simple question for fear of being treated like trash.

      avatar
      WaFd Bank Response
      7y
      Thank you for your comments, I agree that all employees and clients must be treated with respect. My perspective is that Tellers are Bankers and we need to provide a career path that increases rewards commensurate with responsibilities and results. Balancing take home pay and benefits is difficult - we recognize there is more work to be done in this area..
      3.0
      Dec 14, 2018

      Manager

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good retirement plan and they are closed on weekends. Upper management does not micromanage.

      Cons

      Low pay. Archaic processes and very slow (almost scared) to problem solve.

      avatar
      WaFd Bank Response
      7y
      Wish you all the best going forward, thanks for your feedback.
      Viewing 196 - 198 of 644 Reviews
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      ReviewsWaFd Bank reviews

      Glassdoor has 658 WaFd Bank reviews submitted anonymously by WaFd Bank employees. Read employee reviews and ratings on Glassdoor to decide if WaFd Bank is right for you.