Is WaFd Bank a good company to work for?

WaFd Bank has an overall rating of 3.2 out of 5, based on over 658 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 49% of employees would recommend working at WaFd Bank to a friend and 41% have a positive outlook for the business. The best reviews about WaFd Bank have been left by employees working as Manager , Branch Manager and Customer Service Representative (CSR) .

Does WaFd Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, WaFd Bank employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at WaFd Bank. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at WaFd Bank?

49% of WaFd Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WaFd Bank 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at WaFd Bank?

Personal Banker (78) , Customer Service Representative (50) , Branch Manager (37) , Customer Service Representative (CSR) (16) , Customer Service Supervisor (14) , Bank Teller (13) , Manager (11) , CSS (8) , Customer Service Representative II (8) , Anonymous (7) , Director of Service (7) , Mortgage Loan Processor (7) , Assistant Manager (6) , Credit Analyst (6) , Analyst (5)

What are the pros of working at WaFd Bank according to real employee reviews?

"Great Benefits !!! !!!! !!" ((in 69 reviews)); "The people at the branch level were great to work with but everyone was looking for new jobs all the time." ((in 47 reviews)); "Good work life balance here" ((in 23 reviews)); "The company is great and truly cares about their employees." ((in 17 reviews)); "Great leadership! the company has the best integrity of any financial i have worked for." ((in 16 reviews))

What are the cons of working at WaFd Bank according to real employee reviews?

"low pay and behind on innovation" ((in 98 reviews)); "Poor management" ((in 30 reviews)); "There is no training whatever and if you need help you're told to "just call and ask Seattle"." ((in 23 reviews)); "Managers have to spend time they do not have to bring these individuals up to speed." ((in 20 reviews)); "No bonus for all the hard working corporate employees while essential employees got 25% more pay for over a month due to the virus." ((in 15 reviews))

What are employees saying about WaFd Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WaFd Bank layoffs and their outlook for job security at WaFd Bank in 2026.

What are the top reviewed WaFd Bank locations?

Seattle , Boise , Dallas , Salt Lake City , Portland , Phoenix , Tucson , Everett , Albuquerque , Scottsdale , Spokane , Medford , Eugene , Idaho Falls , Benson , Las Vegas , Bellingham , Bellevue , Bothell , Tacoma , Bend , Grants Pass , Klamath Falls , Salem , Nampa , Plano , Federal Way , Lakewood , Monroe , Stanwood

WaFd Bank reviews

3.2

49% would recommend to a friend

(644 total reviews)

Brent Beardall

63% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (644 reviews)

Ratings by demographic groups

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WaFd Bank has an employee rating of 3.2 out of 5 stars, based on 644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WaFd Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

644 reviews

2.0

Aug 28, 2018

Cliques and Catty/Petty management- Rules not enforced equally

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Some branches have supportive staff and managers. They’re mostly professional and kind. The company is client based and most of the time, they’re very supportive and centered around the personal relationship with their clients.

Cons

Rules are 100% not enforced equally. If you’re not your manager’s favorite, small or petty rules that are usually “bent” by other employees are only enforced on you, and it’s usually a huge deal compared to how the situation actually is. I put a longer than average notice of resignation in, and on my last day of employment I showed up and they told me they’re “letting me go”, then proceeded to tell other employees and management that I was “let go”. The company is definitely profit driven, which is a given for any company that isn’t non profit, but it goes to the point of reprimanding employees when potential clients choose not to go with the company. Also, they shorted my time card almost a whole day of pay. This also happened with another former employee. Again, if you’re not their favorite, you’re most likely going to get the the short end of the stick on most things. In my experience, management is pretty fake.

WaFd Bank Response

7y

I am sorry to hear your thoughts on how rules are applied, that is not our policy and does not live up to our "be nice" expectation. Please come see me or call me to discuss your perspective. Thank you

3.0

Aug 24, 2018

Low Pay

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Nice work environment . Stable company.

Cons

Does not care about their employees. Lowest pay in banking.

WaFd Bank Response

7y

Thank you for your feedback,. I would respectfully disagree about caring for employees and you can see that we are taking steps to address compensation. Wish you the best in your future.

5.0

Aug 24, 2018

Benefits & Wages

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Wonderful benefits. Coworkers are amazing. I like to be able to work at a bank that treats their clients like real human beings, instead of a number (like most larger banks). Management and back office is extremely helpful when I have questions.

Cons

The pay. The pay for what I feel I am putting in, is horrible. I have been working for this bank for over 5 years and you would think (knowing the capita of the bank) they would pay their employees WAY better. I also believe this company needs to have a better way to train employees. Because the branches are so small staffed, we are unable to work one on one with new hires.

WaFd Bank Response

7y

Thanks for your feedback, we ackowledge that in some ares we have fallen behind compared to the market in pay. That is why we provided the 5% increase in addition to normal increases in Jan 2018, but we still have more work to do. Finding the balance is an art not a science and we are working at it.

Viewing 202 - 204 of 644 Reviews

Jobs at WaFd Bank

Assistant Branch Manager

Customer Service Representative

Commercial Credit Associate (CRE)

Assistant Branch Manager

WaFd Bank

WaFd Bank reviews

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Reviews by job title

Cliques and Catty/Petty management- Rules not enforced equally

Low Pay

Benefits & Wages

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