WaFd Bank reviews

3.2

49% would recommend to a friend

(644 total reviews)
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Brent Beardall

63% approve of CEO

41% positive business outlook

WaFd Bank has an employee rating of 3.2 out of 5 stars, based on 644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WaFd Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

644 reviews
3.0
Nov 24, 2017

Low Pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have great portfolio loan programs

Cons

Inconsistent underwriting, Low pay, no management support

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WaFd Bank Response
8y
Thanks for the feedback, underwriting is an art not a science. One of the things that sets us apart is we still have human beings doing the underwriting versus machines. With regards to you comments on pay, we take that to heart. The cost of living is increasing particularly in Seattle and other metro areas. We are considering our options in terms of mix of compensation to help. More and better training is coming!
2.0
Oct 27, 2017

Managment in branches

Recommend
CEO approval
Business Outlook

Pros

They have great working hours, holidays off, M-T 8-5 Friday 8-6, no weekends.

Cons

DM's pay special attention to certain branches that produce, and pay no attention to underperforming branches. Management in the branch I worked at was lazy, never came in, or left early all the time. Leaving the rest of us to deal with angry clients who had been promised information from the manager. We were constantly yelled at by people. Can not go to HR due to possible retaliation or managers "ganging up" on them. DM will protect the managers before they will protect the little guys who actually make time to be in the office and sweep it under the rug when you do let them know about a situation about what is going on in the branch. On top of low wages, and serious lack of training for employees.

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WaFd Bank Response
8y
Great feedback. We are always trying to help lift up the slower branches while encouraging the stars. Training is a priority we are working on. Thanks for your input
5.0
Oct 24, 2017

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Washington Federal is a great place to work. It has a relaxed workplace and friendly caring coworkers all the way up to senior management. Others have commented that the pay is below what other banks offer, but I've found that if work hard and contribute, they'll pay you generously. Additionally, for the six years I've been here, they have paid a very generous bonus (~15%) and contribute 11% to your 401k which broke nags a below market base salary up to what you'd expect some where else. Having worked with senior management in occasion, I can tell you they care about the employees and strive to make Washington Federal a great place to work.

Cons

Although the coverage is good, the health insurance premiums a little jig depending on which option you chose. Employee only is great and $50 a month, but if you need to insure your spouse, it's very high. It's actually cheaper to insure your spouse and kids than just your spouse. I know they were trying to offset insurance costs by raising the rates on the group they perceive to be best able to afford increases ( childless couple that make enough to have one partner stay home) but it also increased the premium on single income families whose children qualify for state insurance. If you live in WA that's probably most as you can make 80-100k and still qualify depending on family size. If that's you, plan to insure your spouse elsewhere.

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WaFd Bank Response
8y
Thank you for sharing your thoughts. We are glad to have people like you on our team! With the rising healthcare costs we do try to keep the premiums affordable for our employees. Thank you for bringing your concerns to our attention.
Viewing 208 - 210 of 644 Reviews

Glassdoor has 658 WaFd Bank reviews submitted anonymously by WaFd Bank employees. Read employee reviews and ratings on Glassdoor to decide if WaFd Bank is right for you.