Item: Walgreens
Rating: 2
Author: Customer Service Representative

Question 1

Is Walgreens a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Walgreens have rated their employer with 3.1 out of 5 stars in 914 Glassdoor reviews. This is a higher than average score with the overall rating of Walgreens employees being 3.0 out of 5 stars. Search open Customer Service (CSR) Jobs at Walgreens now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Walgreens.

Question 2

Does Walgreens pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Walgreens with 2.5 out of 5 stars based on 914 anonymously submitted employee reviews. This is 11.3% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Walgreens.

Question 3

How happy are Customer Service (CSR) professionals working at Walgreens?

Accepted Answer

42% of Customer Service (CSR) employees at Walgreens would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Customer Service (CSR) professionals have also rated Walgreens with a 2.9 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.8 rating for culture and values and 2.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at Walgreens?

Accepted Answer

Pharmacy Technician (4120), Customer Service Associate (1995), Certified Pharmacy Technician (1627), Shift Lead (1602), Cashier (1363), Pharmacist (1161), Store Manager (1080), Customer Service Representative (824), Shift Leader (738), Sales Associate/Cashier (680), CSA - Customer Service Associate (598), Sales Associate (597), Assistant Manager (577), Senior Certified Pharmacy Technician (512), Pharmacy Manager (469)

Question 5

What are the pros of working at Walgreens according to real employee reviews?

Accepted Answer

"Good benefits but they were changing these as I was leaving not sure they are still good." ((in 1834 reviews)); "It is great for people who enjoy multitasking and some of the people who work there can be pretty great." ((in 1392 reviews)); "I was lucky and had great pharmacists and coworkers who made the job feel easier." ((in 1340 reviews)); "Hours are flexible and it is a pretty easy job once you get the hang of things." ((in 1174 reviews)); "Flexible scheduling since it's difficult to work as a nurse practitioner and have hourly and not salaried positions." ((in 630 reviews))

Question 6

What are the cons of working at Walgreens according to real employee reviews?

Accepted Answer

"Also very low pay and you won't receive your pay raise even when promised after the one year mark." ((in 2419 reviews)); "Poor management some associates basically ran the store because the managers can't seem to do their jobs!" ((in 1937 reviews)); "Bad managers will just make it seem like a job you have to make money." ((in 957 reviews)); "Poor upper management and no desire to invest in the company" ((in 524 reviews)); "back hurts leg hurts draining no work life balance not worth the stress for the pay" ((in 480 reviews))

Walgreens

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Walgreens good job, no career

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