Is Waste Connections a good company to work for?

Waste Connections has an overall rating of 3.3 out of 5, based on over 835 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 55% of employees would recommend working at Waste Connections to a friend and 59% have a positive outlook for the business. The best reviews about Waste Connections have been left by employees working as District Manager , Controller and Recruiter .

Does Waste Connections pay their employees well?

According to anonymously submitted Glassdoor reviews, Waste Connections employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Waste Connections. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Waste Connections?

55% of Waste Connections employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waste Connections 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waste Connections?

Customer Service Representative (40) , Driver (38) , Truck Driver (34) , District Manager (20) , Assistant Controller (17) , Operations Supervisor (17) , Recruiter (15) , Controller (13) , Mechanic (13) , Account Manager (12) , Customer Service Representative (CSR) (12) , Manager (12) , Sales Representative (12) , Territory Manager (12) , District Controller (11)

What are the pros of working at Waste Connections according to real employee reviews?

"Good benefits and matching 401k" ((in 73 reviews)); "Pay is good" ((in 51 reviews)); "And great people that work there." ((in 49 reviews)); "Great culture and balance of work life" ((in 46 reviews)); "Servant Leadership" ((in 17 reviews))

What are the cons of working at Waste Connections according to real employee reviews?

"Poor Management and high roll over risk" ((in 48 reviews)); "long hours and trucks are not always running the best" ((in 29 reviews)); "Long work hours and no work life balance" ((in 20 reviews)); "Horrible managers with zero knowledge or experience." ((in 16 reviews)); "No training or direction if you don't know how to do a certain task unless your In good with management" ((in 11 reviews))

What are employees saying about Waste Connections layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waste Connections layoffs and their outlook for job security at Waste Connections in 2026.

What are the top reviewed Waste Connections locations?

Knoxville , The Woodlands , Denver , Vancouver , Colorado Springs , Dallas , Wichita , Eugene , Houston , Tacoma , Manassas , Austin , McKinney , New York , Charlotte , Clifton Park , Fort Worth , Puyallup , Ramsey , Fife , Monroe , Pueblo , New Castle , Tuscaloosa , Oklahoma City , El Paso , Nashville , Portland , Charleston , Twin Falls

Waste Connections reviews

3.3

55% would recommend to a friend

(811 total reviews)

Ron Mittelstaedt

68% approve of CEO

59% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waste Connections has an employee rating of 3.3 out of 5 stars, based on 811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waste Connections employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

811 reviews

1.0

Apr 14, 2020

Not worth the time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Tons of OT if you are hourly -Corporate staff truly seem to believe in the Service Leadership principles. This was a primary attraction to working for WC. -Varied work environment, interaction between customers and site personnel was always a challenge but rewarding when things worked out correctly. -There was vast potential from top to bottom on the site. - Pay was excellent.

Cons

-Tons of OT if you are Salary. - Yell first, ask questions later environment from *some* management. -No true training for new employees. Suggestions to improve were taken, but simply led to checklists with no plan to ensure understanding and safe operations prior to beginning to operate. - Something had clearly occurred in the past that led to a deep distrust and near hatred between management and employees. This was a disappointment given the values that the company was supposed to uphold. - Very little room to develop as a junior employee. New Ideas are shunned/often met with contempt and lead to passive aggressive punishment. - Employees were left unpunished after repeated insubordinate and distracting incidents. Issue was ignored until physical altercations occurred. This is absolutely unacceptable in the modern workplace. -The atmosphere among employees was a general feeling of walking on thin ice. -No long term path to success with the company.

Waste Connections Response

6y

Thank you for taking the time to leave a detailed review. We’re sorry to hear about your previous experience and appreciate your feedback so that we can continue to improve our organization. We have an “open door” policy that encourages all employees to address their individual concerns with their Local or Regional management teams or their respective HR Managers. If you have any further feedback to share, please email us at GlassDoorReview@wasteconnections.com. Thank you!

2.0

Apr 13, 2020

Room for improvement

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Job Security Good Benefits The cultural philosophy of servant leadership

Cons

Poor environment for Recruiters High turnover

Waste Connections Response

6y

We’re sorry to hear about your experience and appreciate you taking the time to leave a review. Our values are the foundation of our culture, and we are always striving to build an environment where employees can thrive. We encourage you to contact us at GlassDoorReview@wasteconnections.com if you have further feedback to share. Thank you for your input!

5.0

Apr 7, 2020

Servant Leadership

Billing specialist

Recommend

CEO approval

Business Outlook

Pros

Every employee is valued equally.

Cons

Managers are regularly promoted and moved around the country. Promotion opportunities are good but the turnover of management can sometimes be difficult.

Waste Connections Response

6y

We appreciate your positive feedback. Our servant leadership philosophy is important to us, and we are proud to create an environment where our employees feel valued.

Viewing 631 - 633 of 811 Reviews

Jobs at Waste Connections