Is Waters a good company to work for?

Waters has an overall rating of 3.3 out of 5, based on over 1,437 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 55% of employees would recommend working at Waters to a friend and 41% have a positive outlook for the business. The best reviews about Waters have been left by employees working as Field Service Specialist , Field Service Engineer and Director .

Does Waters pay their employees well?

According to anonymously submitted Glassdoor reviews, Waters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Waters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Waters?

55% of Waters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waters 3.3 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Waters?

Field Service Engineer (49) , Engineer (25) , Manager (25) , Account Manager (22) , Software Engineer (19) , Principal Software Engineer (15) , Senior Scientist (15) , Director (14) , Field Service Specialist (14) , Product Manager (14) , Marketing (11) , Scientist (11) , Software Developer (11) , Intern (10) , Project Manager (9)

What are the pros of working at Waters according to real employee reviews?

"The people I worked with were great and very capable but that is where it ends." ((in 129 reviews)); "Good benefits & 401k" ((in 90 reviews)); "good work life balance 8 out of 10" ((in 51 reviews)); "Not stressful and great colleagues" ((in 51 reviews)); "Good pay" ((in 32 reviews))

What are the cons of working at Waters according to real employee reviews?

"Poor management and you don't get hired from the agency." ((in 55 reviews)); "Too many managers" ((in 29 reviews)); "Poor leadership and lack of qualified managers." ((in 24 reviews)); "Upper Management has abdicated software management to Ph.D.'s who know absolutely nothing about software." ((in 15 reviews)); "These individuals do not align with the organization's vision, undermine senior management and staff, feign productivity while micromanaging, and exhaust dedicated employees." ((in 14 reviews))

What are employees saying about Waters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waters layoffs and their outlook for job security at Waters in 2026.

What are the top reviewed Waters locations?

Milford , Boston , Taunton , Golden , New Castle , San Diego , Philadelphia , Chicago , San Francisco , New York , Raleigh , Houston , Los Angeles , Jersey City , Milford , Dallas , Indianapolis , Santa Barbara , Denver , Seattle , Pittsburgh , Franklin , Waltham , Worcester , Newark , Phillipsburg , Budd Lake , Burlington , Lindon , Provo

Waters reviews

3.3

55% would recommend to a friend

(1,265 total reviews)

Udit Batra

48% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,265 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Waters has an employee rating of 3.3 out of 5 stars, based on 1,265 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waters employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

1K reviews

2.0

Dec 12, 2022

Would Not Recommend

Marketing

Recommend

CEO approval

Business Outlook

Pros

Benefits and pay are good and in line with the market. The company has brand recognition in the market.

Cons

The company has taken away full-time remote work options. They struggle to fill open positions, and expecting talent to live near Milford, MA is difficult with many people leaving at all levels of the organization. For a global company this is backwards thinking. They have started hiring some remote workers, while forcing others into long commutes. The company is very internally focused with lots of redundancies, non-value added processes, and outdated practices. The company is very behind the times with very long internal turnaround times, making it difficult to achieve results.

Waters Response

3y

Thank you for taking the time to leave us a review. We appreciate your transparent feedback and are glad to hear you found competitive pay and benefits at Waters. We’re sorry you’ve experienced frustrations with our hybrid work policies. Please know that we remain committed to working with our teams to find the best possible working environment to meet both the needs of our business and the welfare of our employees. At Waters, our employees remain our top priority and we’re committed to their success as we build teams we love working with. We deeply value your contributions and wish you continued success in your role.

1.0

Jun 9, 2021

So much has changed

Scientist

Recommend

CEO approval

Business Outlook

Pros

Used to have a solid pipeline

Cons

This is not the company that I was hired in to. There have been lots of change, but few are good. The management seem to be on edge, as the new CEO is very aggressive and unpredictable. The most people ever had left the company in Q1 21, and I hear about more people are leaving every week. After furloughing 20% of the workforce for 3 months and stopping all 401K contributions for 6 months in 2020 due to the pandemic, we are repaid by attending Townhalls where the CEO is only looking at what money can be brought in and how fast. Competitors in our space had given back to their employees. We are never given accolades on doing good work, just giving more work to do. The culture of fear is hurting the products. If inconsistencies are found in development process, the person performing the experiments is automatically discredited for doing poor work. It is really sad how things have changed.

1.0

Feb 7, 2025

Lots of changes in past 10 years

Quality engineer

Recommend

CEO approval

Business Outlook

Pros

Great Work/Life Balance. That is it.

Cons

Too many silo's Poor Management Communication Poor Management Direction Sr. Leadership is invisible

Waters Response

1y

Thank you for the review. We are appreciative of all your contributions over the years. We're happy to hear that you felt balanced in your professional and personal life. We continue to strive to ensure that our employees feel supported. We're always open to feedback and opportunities to improve. We encourage you to take any concerns to your manager or HR business partner.

Viewing 43 - 45 of 1,265 Reviews

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