Wawa reviews

3.7

64% would recommend to a friend

(4,544 total reviews)
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Chris Gheysens

68% approve of CEO

55% positive business outlook

Wawa has an employee rating of 3.7 out of 5 stars, based on 4,544 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wawa employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
1.0
May 13, 2012

Sstisfying but not fulfilling

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked at Wawa for 7 years. I like some of the local regular customers. I have worked at several stores and I generally like the people I work with and for. Once I was promoted to management I recieved a good pay raise.

Cons

The stores are usually in poor neighborhoods leading to some unsavory experiences. Very inconsistant with their teachings they definitely do not practice what they preach. A lot of favoritism and politics go into it. Who you know is crucial. Dead end if you are not apart of the in crowd. Load the work on you the higher up you go.

3.0
May 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Interaction with a great customer base. Ability to interact with peers. Great opportunity to develop management skills through workshops and training modules. Very technologically advanced. Constant expansion of store base and product choices.

Cons

In its constant quest to capture market share while still controlling costs, Wawa has expanded its offerings of food service products to the point where the labor and facilities needed to support these offerings is no longer in balance. By trying to be everything for everybody Wawa has lost sight of some core values that made the company a leader in convenience retailing. Value People has been contorted to mean value the bottom dollar at the expense of overextending the capabilities of its staff of associates. Do The Right Thing now means pushing more programs and products that increase the profit line but at the expense of associates working in facilities that are poorly set up to accommodate the changes. Do Things Right has completely lost its face value meaning of five years ago in a sea of documentation and unrealistic expectations of its associates.

1.0
Dec 27, 2011
Recommend
CEO approval
Business Outlook

Pros

the benefits package is THE ONLY reason to work at wawa, IN MY OPINION, if you are in real need for a some insurance and what not. Only con to that part is that you HAVE to work a ton of hours and at least 35 to 40 hours weekly in order to even get these benefits. Not to mention you must also be "financially stable" in order to even qualify.

Cons

This may not apply to all stores in every state but for the wawa that I work at in general. Half the employees NEVER show up on time to work so you can never get off on time when you've had a long busy day and can hardly stand anymore. Very poor management overall in the scheduling, the number of people on each shift, store tidiness, organization. We are a VERY!! busy wawa on the weekends and we always end up getting behind on most things in the store. Managers just walk around the store all day long doing nothing especially our assistant general manager who does nothing but bark off orders and complain about even being on the register. I am not a manager of any type and i do the most work out of every single employee including the assistant manager. only one that does more work is the general manager themselves. Really sketchy management basically overall. Customer issues is to be expected since they never pay attention or even both to look for something because they're too lazy to do it their-selves, then they want to complain about it when they make their own mistakes, but all that is to be expected because thats just how people are nowadays. When something needs to desperately be done they dont even bother to care if it ever gets done. Really annoying and immature employees, mainly because wawa attracts associates ages 17 to 21. Overall my experience there after only being there for 6 or 7 months has been EXTREMELY stressful and lastly, we have basically failed starz .. every .. single TIME!! end of story ..

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Glassdoor has 4,653 Wawa reviews submitted anonymously by Wawa employees. Read employee reviews and ratings on Glassdoor to decide if Wawa is right for you.