Wayfair reviews

3.1

39% would recommend to a friend

(6,866 total reviews)
avatar

Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Aug 24, 2015
Recommend
CEO approval
Business Outlook

Pros

you get a lot of responsbility and get's to grow your designated category

Cons

Salary and overall comp is about 30% below market, thus a lot of people have been leaving and they're not attracting any strong candidates due to the low pay

4.0
Aug 23, 2015

Great Place to Work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Collaborative, innovative, exciting, fast-paced, lots of opportunities

Cons

Compensation, benefits could be better, lower level employees are younger/inexperienced

4.0
Aug 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Wayfair is a fantastic place to grow. If you can prove that you're a superstar employee upper management will pay attention and opportunities for advancement will become available to you (after you've put in your time, generally about a year, not overnight like many people right out of college expect). They put a lot of trust in you and it's a great place to learn how to be a leader, master tools like excel and SQL and try your hand at everything from negotiation to project management. Work life balance is great and while the company expects a lot out of their employees they don't want anybody to kill themselves working- some are better at time management than others but not many people work much more than ~50-60 hours a week at all levels. As many others have mentioned culture is amazing. Many people make lifelong connections to other employees and create really robust networks. Most really care about their peers and enjoy spending time with each other in and outside of work.

Cons

Like many others have said pay is an issue and the reason most people leave. The company is beginning to right size things but it's still not anywhere close to market and has not adjusted salaries enough to the increasing cost of living in Boston. You also see a lot of bitterness and strife with certain employees who expect a lot of the company very quickly. The reality is that maybe 20% of entry level employees will get promoted, and you have to prove yourself worthy of these promotions. People who are not recognized get unhappy and the attitude can spread.

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Glassdoor has 7,890 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.