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      Wayfair

      Engaged Employer

      Wayfair reviews

      3.1

      39% would recommend to a friend

      (6,849 total reviews)
      avatar

      Niraj Shah

      28% approve of CEO

      27% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Work/Life balance

      2.9

      Culture & values

      2.8

      Career opportunities

      2.4

      Senior management

      Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,849 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      3.0
      Nov 21, 2017

      Don't Expect a long Term Career

      Dirtector
      Recommend
      CEO approval
      Business Outlook

      Pros

      very good location in Boston. Very young workforce, most of them just out of college. free Beer and snacks available in the lunch rooms. Very open environment If you are just out of college, not a bad place to get the name on your resume.

      Cons

      Terrible senior leadership. wear body armor because the knives are out. Too many consultants in Senior positions that don't know what they are doing. Have pushed out all the skilled and experienced operations people and replaced with inexperienced people not upfront about stock grants, get a small amount at hire, but unless you are promoted (rare) then you don't get more. And they vest over 5 years, but the likelihood of making it to 5 years is slim anymore Raises are terrible, 2-4% (4% is if you are Superior) No company phones or credit cards, you have to use personal cell and credit card if you travel Party like environment- not a professional environment No consistent policies, what ones are there, are applied through favoritism

      avatar
      Wayfair Response
      8y
      Thank you for taking the time to provide your feedback and I’m sorry that you feel this way about your experience at Wayfair. I know it’s not always easy to provide candid feedback, but our main priority is to ensure the Wayfair employee experience is the best it can be – and we rely on employee feedback to improve our processes. We hope that you have taken advantage of our frequent surveys and voiced your concerns with our internal HR Business Partners, as your voice matters. The company is growing very quickly and as we scale to support this growth, we aim to create development opportunities for all employees - on all teams and at every level - so that everyone feels encouraged and empowered to solve the unique and exciting challenges we’re tackling as a company. I’m very sorry you didn’t have the experience we try to cultivate and that you felt our employee benefits weren’t communicated clearly. We do value your feedback and thank you again for sharing it with us.
      1.0
      Mar 30, 2017

      Be Careful

      It support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Progressive environment with motivated people

      Cons

      Recruiting will make promises that the company won't keep.

      2.0
      Nov 22, 2016

      Appeal is fading fast

      Category manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Met some really great people with this being a fun and young work environment. Location is also pretty good.

      Cons

      Unfortunately the appeal isn't as great as the experience. They grew too fast without any sort of structure in place. Managers don't have experience and there's no guidance and direction for your job. Sometimes the expectations are much higher than what is realistically doable and unfortunately most people have way too much on their plate to focus on doing a good job! Hope this company can get some sort of structure or management training programs before they crash and burn. If you're reading this and thinking about applying, I would wait a while for the growing pains to work themselves out. There's a good possibility you'll be frustrated with the job/company quickly once you start.

      Viewing 85 - 87 of 6,849 Reviews
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      Glassdoor has 7,870 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.