Wayfair reviews

3.1

39% would recommend to a friend

(6,849 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,849 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Mar 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice Work Space Good Experience

Cons

Rapid KPI changes and wild strategy shifts. The director level really needs a clean out. VPs were really nice and interested in hearing new ideas. Company goals were not translating well to the director and especially associate director level.

1.0
Feb 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Young crowd, very few cool perks like beer and snacks

Cons

Salary is as low as you will possibly get in the market for your job function. Wayfair knows people want to put Wayfair’s name on their resume so they use it to pay as low as possible. If you want a promotion, you have to wait 2 years. Even if you do your job well you have to wait because that how wayfair retain employees longer. They make them hope their promotion is right around the corner and they drag it forever. Also, even if you do your job well, you might still be ‘underperforming’ because managers are forced to give some people bad rating. So if you haven’t been there at least a year don’t expect to be an average performer - people have been waiting to get that rating longer than you. Managers might know how to do your job well but they don’t know how to lead and coach you. The company expect you to work hard and long hours and keep pumping in your head that they promote work life balance but that’s not true. You will find yourself giving a lot more than you get and you will not get credit not other incentive for it. Most people don’t last more than a year there, every week someone I worked with left. You will never be exposed to why the company make any of their decisions. It is chaotic because wayfair thinks that hiring lots of ex consultants is good but no one have strong roadmaps or vision and and if you are in an entry level position you will gain nothing from working there, you won’t have any decision power over your own work.

1.0
Dec 15, 2019
Recommend
CEO approval
Business Outlook

Pros

- Fast growth. It is exciting to see that the work that you do impacts more and more people every day - diversity. People from all walks of life, nationalities, etc. both in management and front-lines

Cons

- Low pay for the location (Boston is hugely expensive) - Very very political organization. The only way things get done is to have an ally on the top. I know this is very common for big organizations but it is ridiculous how much more political it is than other large places I've worked with (e.g. P&G) - Lack of respect for people as humans. I saw many colleagues get fired after less than a year, some of them a few days before Christmas, after having been moved from other states or even other countries with their families. Managers that fist-bump you every morning will get you fired without a second thought. - a lot of people act smugly because of the success of the company even if they are not directly related to said success. If you question or suggest improvements to anything that any team does you are casted as a doubter and unsupportive

Viewing 91 - 93 of 6,849 Reviews

Glassdoor has 7,870 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.