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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (526 total reviews)

      Matt Hawkins

      90% approve of CEO

      78% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      526 reviews
      2.0
      May 29, 2024

      Lots of swag but consistently taking away working priveleges

      Data analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      I do believe they care about people.

      Cons

      No opportunities for advancement within current structure. Missed promotions after being told on track due to unclear expectations and pathways forward. Consistently rolling back working privileges (started as a remote hire, moved department to 1 day in office, then 2 days in office, started with lunches provided for days in office and reduced those down to only Wednesdays). Since requiring us to come in office, equipment has been broken and/or faulty, and whenever other departments are in on the same days, you have to struggle to find a desk.

      avatar
      Waystar Response
      1y
      Thank you for posting. It is important to us that our team members have access to career development, as well as resources and support through change. We are working hard to create new growth opportunities for team members. Please reach out to your Strategic Business Partner to discuss your experience and feedback.
      1.0
      Mar 13, 2024

      Not a place for moms

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice swag given after onboarding

      Cons

      Low salary for amount of work Unclear communication for disciplinary action Allowed to go into negative PTO for planned vacation but not emergencies Forced to go into office twice a week and eat lunch with team If you’re not very talkative— you’re judged as not engaged Expensive benefits Unorganized training A peer who is given team lead responsibilities but not a team lead who is bossy and judgmental

      avatar
      Waystar Response
      2y
      Thank you for your feedback. We are sorry to hear your experience did not live up to our expectations. If you would like to discuss this matter further, please reach out to peopleteam@waystar.com
      1.0
      Aug 26, 2021

      Horrible

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home during pandemic

      Cons

      Really too many to list. Owned by a private equity firm and it shows. Their “values” are complete BS. Management and leadership are awful from the top down.

      Viewing 31 - 33 of 526 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.