Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
3.0
Mar 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Waystar is growing and positioning itself as a leading healthcare clearinghouse. They have a strong mission statement and communicate regularly with employees to share performance data, goals, and accomplishments.

Cons

Waystar has been rolling up smaller companies and the acquired employees struggle to assimilate, assuming they survive layoffs. The company is ruled by the bottom line and is very focused on sales. Operational teams feel understaffed.

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Waystar Response
4y
Transparent communication to team members is a top priority at Waystar and we’re happy to hear you experienced this during your tenure. Thank you for your feedback. At Waystar, we encourage team members to address their concerns with their leaders and have several reporting methods if team members prefer to remain anonymous. Waystar deeply values our employees and strives to provide ongoing support during times of transition.
5.0
Mar 11, 2022
Recommend
CEO approval
Business Outlook

Pros

The company really cares about its team. the managers and team leads are great. Training is a long a thorough process to ensure that you are comfortable in your role.

Cons

No cons as of today

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Waystar Response
4y
Thank you for your feedback—we appreciate your critical contributions to Waystar as we grow together. We’re glad to hear you find the team supportive and caring. Please keep the feedback coming!
5.0
Mar 11, 2022
Recommend
CEO approval
Business Outlook

Pros

The CULTURE!!! I have never worked or been apart of a culture or a company like Waystar. The people here are outstanding and make coming to work enjoyable and motivating.

Cons

Literally can't think of any

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Waystar Response
4y
Thanks for your feedback. We’re so glad you have enjoyed working at Waystar and appreciate the enriching culture we have worked hard to build here! We believe our team members are our greatest asset.
Viewing 349 - 351 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.