Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (526 total reviews)

      Matt Hawkins

      90% approve of CEO

      78% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      526 reviews
      1.0
      Feb 5, 2020

      Waterboarded with Kool-aid

      Product
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you ever wanted to be flooded with company logo swag, this is the place. Cups, jackets, shirts, frisbees, etc will be thrown at you - like the sugar in the koolaid it's plentiful and leaves a bad taste in your mouth.

      Cons

      You'll be promised the vision and lured by the possibilities under the guise of fixing healthcare, then you're job will change 2-3 times within a year and you're told you are welcome to leave it you don't like the changes to your role that you didn't sign up for. Healthcare is not being fixed through the claim billing and revenue cycle. You'll be told people are the best part of Waystar (koolaid) all while management (Ric) and his cronies are plotting your departure. There is no room for advancement as the cronies are already promised those positions and if you aren't a crony, you'll rot in your current role or get pushed downward.

      avatar
      Waystar Response
      6y
      We’re truly sorry that you did not have a better experience in your time with Waystar. We are a fast-moving company with a growth mindset, and we love to see our team members succeed. Career development is a collaborative process and Waystar strives to empower our team members to achieve their goals and move into roles they find satisfying. We have a long road ahead of us in our mission to simplify and unify the revenue cycle, but we are just happy to do our part in supporting our healthcare communities in this difficult time.
      3.0
      Feb 4, 2020

      It's okay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - fun culture - pizza Friday's - free coffee

      Cons

      - there is a lot of favoritism

      avatar
      Waystar Response
      6y
      We’re happy to hear that you’ve enjoyed the culture that we’ve worked so hard to build here at Waystar! We truly want our team members to feel valued, as we could not complete our mission of simplifying and unifying the revenue cycle without talented people like you. If you are open to discussing this with your leader or someone in People Operations, we’d welcome the opportunity to help brainstorm on how we can improve your experience. Please let us know where we can help!
      4.0
      Jan 29, 2020

      Waystar is in Transition

      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people. Interesting Work. Fast Paced

      Cons

      Lack of upward mobility at Waystar

      avatar
      Waystar Response
      6y
      Waystar is a fast-moving, high-performance organization made up of great people like you. Our hope is always to empower our team members to reach their goals and equip them with the right tools to succeed. Honesty is our most important value and we expect and hope this is modeled all the way to the top of the organization. Thank you for bringing your concerns to our attention. The People Operations team is always here for you. Please let us know how we could have helped to better ensure your growth during your time with us.
      Viewing 478 - 480 of 526 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.