Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

78% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
1.0
Jan 24, 2024

Going downhill FAST

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My team is great. Lunch is provided on in office days for now, but I assume this will change the same as everything else has.

Cons

This company is WILDY DIFFERENT than it was a year ago. All the negative reviews in the last 6-9 months confirm. The good ones sprinkled in are just people trying to save the company’s rating. Don’t be fooled, morale is at an all time low. They’re making everyone come back in the office because it’s “best for the company” and it’s “best for employees work life balance” lol. The company used to be progressive but now there’s a boomer mentality. Pay is, and has always been, bad. Everyone comments on it, as seen in just about every past review - even the positive ones, but it is *never* addressed other than claiming they’re competitive and they are not. Bonuses are getting smaller. They’re taking away holidays we previously had off. The perks were the only thing that offset the low pay and now they’re being taken away. It’s bad and just keeps getting worse. Absolutely do not recommend working here at this time.

2.0
Jan 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of free apparel and items, at the time being able to work remotely, as an Account executive they give you an SDR. Benefits were ok

Cons

Low salary, no residuals, at the time they were trying to bring people back in the office. However they shut down several locations.

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Waystar Response
2y
Thank you for your feedback. We strongly value career growth, a flexible schedule, and keeping work joyful, optimistic, and fun. We monitor the market frequently and strive to meet team members’ benefit and compensation needs.
2.0
May 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Waystar has a great vision for being prominent in the healthcare industry.

Cons

Leadership is very out of touch with employees. There is severe distrust with them. There are often policy changes, specifically surrounding work from home, that do not align with the values that they are constantly referencing. I will be looking for a new position immediately.

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Waystar Response
3y
Thank you for your feedback. We are happy to hear you recognize our mission of making a brighter future for healthcare providers. We understand transitions can take time to adjust to and we encourage you to keep open communications with your leaders.
Viewing 61 - 63 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.