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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (526 total reviews)

      Matt Hawkins

      90% approve of CEO

      79% positive business outlook

      Ratings by category

      4.4

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      4.1

      Senior management

      4.0

      Career opportunities

      3.8

      Compensation and benefits

      Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      526 reviews
      1.0
      Oct 9, 2022

      So Many Metrics Yet They Still Haven't a Clue

      Market development executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Swag is nice, but honestly you start to realize it's just there to help hide the ineptitude of the management

      Cons

      They will track so many things, most of which don't matter. Heard so many stories about people working deals for weeks only to have to transfer for them for no good reason and don't bother to compensate the one that actually did the work. They just keep hiring kids because they don't realize they're getting hosed.

      avatar
      Waystar Response
      3y
      Thank you for sharing your feedback. Waystar strives to hire top talent and compensate team members fairly. We leverage compensation data, market analysis, and experience as ways to stay current on market trends. We dedicate resources to deepen our understanding of different job markets and compensation across said markets.
      2.0
      Oct 29, 2021

      Great Place to Work Unless You're IT

      Technical engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have some nice facilities.

      Cons

      The IT department has terrible management and doesn't care about their employees.

      avatar
      Waystar Response
      4y
      Thanks for your review. We encourage team members to offer feedback during their time here, especially when they feel they’re not being supported. We understand there are times when team members may not feel comfortable communicating with leaders. As such, Waystar has established various anonymous reporting outlets. We appreciate your feedback.
      3.0
      Oct 22, 2021

      No Longer Feel Valued By Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My manager is great, love what I do and those that I work with.

      Cons

      New employees and those through acquisitions are valued more than long time loyal employees. Waystar used to make Milestone Anniversaries a big deal but now you are only recognized on a PowerPoint presentation during a quarterly townhall and promised for months (6+) that your gift is coming only to receive nothing but the Waystar “swag” every 3 months that everyone receives. The pay is not very good for the amount of work that you do either - makes you feel taken advantage of and that your time invested within the company means nothing to Waystar.

      Viewing 76 - 78 of 526 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.