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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (526 total reviews)

      Matt Hawkins

      90% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      526 reviews
      4.0
      Mar 15, 2021

      Account Executive

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Products, plenty of teams to help with sales

      Cons

      The base pay does not seem to be on par, and management is very secretive about performance metrics and pay, which, if it was a good company doing right by its employees, they would be more open about that.

      avatar
      Waystar Response
      5y
      Thank you for sharing your feedback. We’re happy to hear you take pride in our products and value the opportunity to collaborate with other teams across the organization. A core goal of ours is—and always has been—to compensate our team members fairly for the important work they do. We utilize compensation data tools to provide market analysis on the requirements of each role, host calibration meetings with leaders to assess talent and expect our leaders to properly convey performance expectations. Additionally, we have dedicated resources within our team to deepen our understanding of job markets and compensation across the different markets.
      3.0
      Nov 5, 2020

      Not the best, not the worst.

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relaxed & friendly work culture, flexible PTO & remote policy.

      Cons

      Older tech stack, resistant to adoption of more modern approaches. No stock options & below-average developer compensation.

      avatar
      Waystar Response
      5y
      Waystar is a fast-moving, high-performance organization and we truly want our team members to feel valued. We could not complete our mission of simplifying and unifying the healthcare payments without our talented team members. Our goal is—and always has been—to compensate our team members fairly for the important work they do. We’ve invested in a number of enhancements for our benefits, culture and compensation data. We have a dedicated resource that helps us with local job market data to help us design competitive total rewards packages. Additionally, we have invested significantly in our medical plans as well as continue to elevate our Waystar Cares program that helps us drive our positive workplace culture. Thank you for your thoughts on how we can improve—those will be shared with the appropriate leaders for careful consideration.
      5.0
      Mar 10, 2019

      Rapid Growth & Tons of Opportunity

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Waystar is a unique place where you can really grow professionally and personally in a very exciting and dynamic market. IMO, no company in Louisville is positioned the way Waystar is in their respective market that promotes from within like Waystar does. Through merging two of the best businesses in Revenue Cycle, Waystar quickly became a powerhouse with the best product offering in the space. Very rapid growth and lots of opportunities for upward mobility within the company. Awesome building conveniently located with great amenities. Pay, benefits, and incentives are competitive.

      Cons

      Growing pains that are expected when merging two businesses the size of Navicure and Zirmed. Lots of inertia with the merging of all departments and processes, but that's expected with Mergers. There's no indication that the growth is going to stop anytime soon, so it's really important to have the right processes and infrastructure in place as new companies are acquired, and I'm not sure those processes are in place across the board right now.

      avatar
      Waystar Response
      7y
      Thank you for sharing your insights. We are glad (and proud) to have team members share the great things Waystar is doing, but how we can improve from your point of view. We appreciate your feedback and your points a look forward to growing in the market and continuing our mission of simplifying and unifying the healthcare revenue cycle, so our clients and partners can focus on their goals, patients and communities. Thanks for everything that you do! Susan Staples, SVP of People Operations
      Viewing 79 - 81 of 526 Reviews
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      ReviewsWaystar reviews

      Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.