Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
2.0
Nov 29, 2018

Okay job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working from home on some days

Cons

bad benefits, they only see what you contribute to the company through your metrics (NOT an accurate way to judge employees)

3.0
Jul 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Innovative and growing company with real value creation for clients. Energic workforce.

Cons

A few vice presidents do not live up to the values that the company preaches creating a some hypocrisy.

avatar
Waystar Response
6mo
We’re on a mission to simplify healthcare payments—delivering value to our clients and transforming the industry! Our core values are what drives a positive team member experience. If you would like to discuss your experience further, please connect with the People team at peopleteam@waystar.com. Thank you for posting.
2.0
Apr 27, 2025

Corporate Dystopia

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Free lunch on Wednesdays!

Cons

- Incredibly long hiring process; bankrupted me. - Poor management - Vague expectations of work - Seemingly every 4 weeks there is some corporate event; preventing work. - Poor onboarding process.

avatar
Waystar Response
1y
Thank you for your feedback. Our overall new hire and team member experience is important to us, which is why we continue to hold a comprehensive in-person Waystar Welcome program for new team members, and work to provide ample engagement and benefits for all. Being together in-office helps us foster more opportunities to connect! If you’d like to share more about your experience, please reach out to peopleteam@waystar.com.
Viewing 82 - 84 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.