Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
3.0
Mar 23, 2025
Recommend
CEO approval
Business Outlook

Pros

It's a helpful business model. Management was mostly easy-going.

Cons

Relatively short training period. Pay was a little low at the time.

avatar
Waystar Response
1y
Thank you for your feedback. We take pride in our mission to simplify healthcare payments, leadership, and team members! We offer a comprehensive 3-day onboarding program to Waystar but are always looking to make role-specific training even better. We also utilize market data and salary analysis to stay aligned with industry standards.
3.0
Mar 3, 2025
Recommend
CEO approval
Business Outlook

Pros

There is room to really make an impact and learn a lot and great work-life balance

Cons

Pay is lower than big name companies

avatar
Waystar Response
1y
We appreciate hearing when team members feel connected to our mission and culture, and they are the reason we continue to make such a big impact in the market. We continually leverage salary analysis and market data to provide a comprehensive total rewards package for our team. Thank you for posting!
3.0
Mar 3, 2025
Recommend
CEO approval
Business Outlook

Pros

great office culture, helpful teammates, positive environment

Cons

commission structure is unclear, only get half when the deal books, and the other half a year later. also "claw backs" on anything that canceled so you could not get a commission check for a few months depending on how big a deal may have been,

avatar
Waystar Response
1y
Thank you for celebrating our workplace culture; we work hard to prioritize an engaging team member experience. We value transparency regarding total compensation and encourage you to reach out to your direct leader or enter in a Workday help case for further clarification on the commission structure.
Viewing 85 - 87 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.