Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 548 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 79% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 41 reviews)); "Great benefits and holiday schedule." ((in 35 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 26 reviews)); "Great leadership in our CEO and upper management." ((in 24 reviews)); "Everyone is very helpful and wants you to succeed." ((in 20 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to competitors" ((in 25 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 14 reviews)); "Upper management is completely out of touch" ((in 5 reviews)); "Rampant favoritism." ((in 4 reviews)); "Benefits Could Improve: While the basics are covered, some competitors offer stronger benefits packages and more competitive PTO" ((in 3 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (526 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews

4.0

Feb 19, 2025

Low Pay

Enrollment coordinator

Recommend

CEO approval

Business Outlook

Pros

Good work environment, helpful management

Cons

Low pay, some micromanaging, large work load

Waystar Response

1y

We are glad to hear that your experience with our culture and leadership has been positive! We leverage market data and salary analysis to offer a competitive compensation package. We encourage you to work with your direct leader to help prioritize your workload and to find a workflow that works best for you.

3.0

Feb 17, 2025

Salary

Soulution specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay for amount of work

Cons

Training is very lacking unfortunately

Waystar Response

1y

Thank you for posting! We offer several training opportunities for both team members and leaders, including our Summit Seekers and Leadership Trailhead series. Training is also available on digital platforms such as LinkedIn Learning, Polaris, and Big Think . Please work with your leader to review the Leadership Capabilities pyramid to focus on your development.

3.0

Jun 4, 2024

It’s okay

Solution adoption consultant

Recommend

CEO approval

Business Outlook

Pros

Coworkers are great. Management is flexible

Cons

Overworked and underpaid depending on what team you’re on.

Waystar Response

1y

We appreciate your feedback. We strongly value a healthy work life balance and work to provide a comprehensive benefits package. Please reach out to your leader or Strategic Business Partner to discuss further.

Viewing 88 - 90 of 526 Reviews

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Jobs at Waystar

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Atlanta, GA

View job

Sr. Software Engineer II

Waystar

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