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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (526 total reviews)

      Matt Hawkins

      90% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      526 reviews
      1.0
      Aug 2, 2022

      Review

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Waystar is a large cooperation that I feel is great for clients. Their goals are perfect for what they wish to be as a company.

      Cons

      Waystar cares a lot about their clients but they do not treat their employees fairly. We were continuously overworked and underpaid.

      2.0
      Jun 10, 2022

      Like any other big company

      Sqa engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots to do always building and acquiring

      Cons

      As they build and acquire, the absorb the IP they will reevaluate their needs and get rid of anyone they seems to not fit into their culture.

      2.0
      Jun 3, 2022

      If you're Sales, it's a great place to be.

      Phd graduate student
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Somewhat flexible on work-from-home - Folks are OK; some are nice, some are not, but it is not significantly different than anywhere else you might go. - Workplace does celebrate Derby well - If you're Sales, you definitely get special perks like trips and celebrated by the CEO who is conveniently also a former Salesperson.

      Cons

      - If you're not Sales or you're in a position where you have to work with Sales, expect that your needs will come second. - Salespeople get away with harassing other employees, including using slurs against LGTBQIA+ people. - Management can be as rude as they would like to their employees with little to no punishment for it. - Lots of turnover; almost everyone from my cohort has since left or been fired. - Many people don't reach the 3-year vestment mark for their 401ks and once it gets close, you either leave from the mediocre pay or you leave because they actively try and show you the door. - If you do not play into the culture or spend extra time here, it is definitely frowned on even if you have a family or other caretaking obligation, or even try and better yourself with school.

      Viewing 97 - 99 of 526 Reviews
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      ReviewsWaystar reviews

      Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.