Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
1.0
Apr 20, 2022

Entry level

Recommend
CEO approval
Business Outlook

Pros

Good product and solutions for the healthcare industry. Sales position is good for someone straight out of college or a first job. If you have any sales experience, stay away

Cons

Very Low, entry level salary. Sales leadership does not care about experience. Churn and burn telemarketing sales approach. Micromanagement.

avatar
Waystar Response
3y
Thank you for sharing your perspective. We are disappointed to hear that your experience was not what you expected. We encourage our people leaders to adopt a collaborative and coaching based model of management and recognize not all leaders may adhere to this approach. When issues arise between leaders and their team members, Waystar has put into place various methods where team members can report these issues either anonymously or directly to human resources. Additionally, Waystar strives to compensate team members fairly. We leverage compensation data, market analysis, and experience as ways to stay current on market trends. We dedicate resources to deepen our understanding of different job markets and compensation across said markets. We are also looking at total compensation by improving benefits such as adding more holidays this year. We appreciate your feedback.
1.0
Dec 4, 2021

Fail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None none none none none

Cons

Bought my company and laid off half of us

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Waystar Response
4y
Proposed Waystar Response: We are saddened at the loss of your position. As Waystar grows and acquires companies, we try our best to avoid laying off team members.
3.0
Sep 26, 2021

Draining Workplace

Recommend
CEO approval
Business Outlook

Pros

Some good people, decent work life balance.

Cons

Doesn't value employees. Upper management talks a good game but has zero follow-through. It could be worse, but also could be much better.

Viewing 100 - 102 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.