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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (526 total reviews)

      Matt Hawkins

      90% approve of CEO

      79% positive business outlook

      Ratings by category

      4.4

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      4.1

      Senior management

      4.0

      Career opportunities

      3.8

      Compensation and benefits

      Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      526 reviews
      4.0
      Aug 20, 2025

      Changing

      Strategic enrollment support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company, pay is decent

      Cons

      No one knows anything outside of their niche area leading to all sorts of misinformation being given to clients who become angry, rightfully so. So much incompetence in the support groups. Not enough pay to be mostly in office job

      avatar
      Waystar Response
      6mo
      Cross-functional collaboration and clear communication remain central priorities as we look ahead at how to make Waystar an even better place to work and to deliver exceptional experiences for our clients. Being in the office helps support these goals by creating space for connection and partnership. We encourage you to continue working with your leader on ways to grow within your role and strengthen the impact you have on your team and beyond. Thank you for your feedback, and please continue to provide input through our bi-annual engagement surveys.
      4.0
      Aug 7, 2025

      Salary

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      High Ceiling if you exceed quota.

      Cons

      Low base and payout structure.

      avatar
      Waystar Response
      6mo
      We leverage salary analysis, market data, and engagement survey feedback to evaluate our total rewards packages to ensure they meet the needs of our team members. Please partner with your leader to develop an action plan that helps support your goals. Thank you for your feedback.
      3.0
      Jul 1, 2025

      Decent place to work if you're mainstream

      Solution strategist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good solutions, good industry placement, good people filling the ranks of the company.

      Cons

      Challenging culture if you're outside the mainstream - fewer opportunities, less respect, etc. Not a lot of diversity, the higher up the org you go - including [apparent] leadership mindset & politics.

      avatar
      Waystar Response
      6mo
      It takes a great team to elevate our mission of simplifying healthcare payments! An inclusive, values-driven team member experience is important to us, so if you would like to discuss your experience further, please reach out to your direct leader or Talent Business Partner.
      Viewing 115 - 117 of 526 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.