Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 548 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 79% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 41 reviews)); "Great benefits and holiday schedule." ((in 37 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 29 reviews)); "Great Leadership and managers." ((in 28 reviews)); "Everyone is nice and management is enthusiastic" ((in 23 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to peer organizations" ((in 27 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 13 reviews)); "Upper management is completely out of touch" ((in 5 reviews)); "Rampant favoritism." ((in 4 reviews)); "compensation low, not a lot of room for growth" ((in 4 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Ratings by category

4.4

Culture & values

4.3

Diversity & inclusion

4.3

Work/Life balance

4.1

Senior management

4.0

Career opportunities

3.8

Compensation and benefits

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

526 reviews

3.0

Jun 11, 2025

Pay Should be Increased

Solution adoption consultant

Recommend

CEO approval

Business Outlook

Pros

Waystar offers a collaborative work environment with smart, supportive colleagues. The company provides solid training for new hires, and the tools and products are genuinely valuable in the healthcare RCM space. Leadership is approachable, and there are frequent opportunities to get involved in meaningful projects.

Cons

While the experience and exposure are great, the compensation doesn’t reflect the level of responsibility or intensity of the workload—especially for roles in implementation and client-facing functions. It’s common for consultants to manage multiple complex projects at once with tight deadlines and high expectations, yet salaries remain below market average compared to competitors and similar healthcare tech firms. This can lead to burnout and high turnover, especially among younger team members or those early in their careers.

Waystar Response

11mo

Thank you for posting! We highly value the support and experience of our team as well as the opportunity for individuals to thrive while advancing our mission of simplifying healthcare payments. We consistently leverage market data, salary analysis, and quarterly performance incentives for our client operations team to stay competitive and meet the needs of our team members. Please reach out to your direct leader to help prioritize your workload if needed!

3.0

Apr 15, 2025

Waystar

Tech analyst

Recommend

CEO approval

Business Outlook

Pros

Reasonable work load Some wfh days quarterly performance incentives friendly co-workers

Cons

Bi-Weekly Pay Hybrid Starting Pay Novice Training/Management

Waystar Response

1y

Our team member experience, including job satisfaction and culture, is extremely important to us! We believe we are better together, which helps leadership provide close support during the workday. We continue to analyze our total rewards packages to ensure alignment with team member needs and the market. If you have feedback on how we can better support you in your role, please share it with your direct leader and in our ongoing company-wide surveys. Thank you for posting!

4.0

Apr 7, 2025

Good Place to Grow; Could Pay More

Implementation manager

Recommend

CEO approval

Business Outlook

Pros

- Good leadership and growth potential - Company does good job at explaining future - Becoming more well known in industry

Cons

- Low pay compared to competitors

Waystar Response

1y

At Waystar, we set audacious goals that help us grow and innovate and want each team member to develop along with us! As a part of this, we use salary analysis and market data to consistently provide a benefits package that meets the needs of our team members. Thank you for posting!

Viewing 118 - 120 of 526 Reviews

Top companies for "Compensation and Benefits" near you

Capgemini

3.7★Compensation & Benefits

Salesforce

4.3★Compensation & Benefits

SAP

3.9★Compensation & Benefits

Bloomberg

4.0★Compensation & Benefits

Jobs at Waystar

Business Intelligence Analyst

CDI Clinical Performance Auditor

United States

View job

Project Scheduling Coordinator

Clinical Product Consultant - CDI

Remote

View job

Solution Adoption Enrollment Specialist, Strategic Accounts

Waystar

Waystar reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pay Should be Increased

Waystar

Good Place to Grow; Could Pay More

Top companies for "Compensation and Benefits" near you

Jobs at Waystar

Waystar reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Waystar

Waystar reviews FAQs