Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (525 total reviews)

      Matt Hawkins

      90% approve of CEO

      78% positive business outlook

      Ratings by category

      4.4

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      4.1

      Senior management

      4.0

      Career opportunities

      3.8

      Compensation and benefits

      Waystar has an employee rating of 4.2 out of 5 stars, based on 525 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      525 reviews
      5.0
      May 8, 2026

      Fantastic culture and supportive management, complex work

      Strategic solutions analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company culture is fantastic. Management is supportive. Work Life balance is prioritized for employees. onboarding for this position is very structured and personalized. LOVE it here so far!!

      Cons

      The work can be complicated and it is client facing. Not a con with the company, just something to keep in mind about the position.

      avatar
      Waystar Response
      3w
      Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear the onboarding experience felt structured and personalized. It is encouraging to know our culture, leadership, and focus on work-life balance are resonating in a meaningful way. Our work to simplify healthcare payments often involves solving complex challenges that create meaningful outcomes for our clients.
      4.0
      May 3, 2026

      Supportive leadership and helpful colleagues, but low pay

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Leadership and managers. Everyone is very helpful and wants you to succeed. Great benefits.

      Cons

      The salary is very low

      avatar
      Waystar Response
      3w
      Thank you for your review. We’re glad to hear that you’ve felt supported by your leaders and colleagues and that our benefits and people‑focused culture have made a positive impact. We regularly evaluate market data, internal insights, and team member feedback as we continue to evolve our total rewards approach to support growth, performance, and long‑term success.
      5.0
      Apr 24, 2026

      Growing Company, Lives Values

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of growth at this company. Fun to see new projects taken on, positive news at town halls, and adding headcount. Strong leadership team + constant encouragement of company values.

      Cons

      Fairly common to travel to various office locations across the US (Georgia, Kentucky, Lehi).

      avatar
      Waystar Response
      1mo
      Thank you for taking the time to share your experience at Waystar. We’re glad you’ve felt the momentum of our growth, the energy around new projects, and the consistent focus on our values and leadership support. Collaboration across teams and locations plays a critical role in how we work, and we invest in thoughtful ways to strengthen connection as we grow.
      Viewing 10 - 12 of 525 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 547 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.