Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
2.0
Oct 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Marketing machine adds a ton of credibility to sales Swag

Cons

Not easy to make things happen Products don’t always do what they say Confusing comp plan

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Waystar Response
3y
Thank you for sharing your perspective and feedback! We are always looking for ways to improve our products to make our processes as efficient and effective as possible.
5.0
Sep 15, 2022

Truly 5-Star Experience!

Recommend
CEO approval
Business Outlook

Pros

I've been in the healthcare industry for over 20 years, and Waystar really excels in their approach to interviewing, onboarding, and new hire orientation. The entire experience harkens back to one of my favorite companies for which I worked at the start of my career, and it feels like I've come home again. There are numerous Pros to mention - here are just a few: - Solid, robust screening and interview process that while it may feel long and drawn out while in the process truly results in the highest caliber of team members possible - Referring to each other as "Team Members" rather than "employees" is so supportive and refreshing - you're not seen as a "resource" but rather an individual contributor to the entire organization - Encouraged networking and development opportunities throughout the entire experience. From the bottom to the top, you are encouraged to continue developing personally and professionally - numerous resources are provided and their use encouraged without hesitation. - Leadership and Team Members are wholly committed to the culture they are working to achieve and sustain - I have yet to experience someone who is just "talking the talk" without visible commitment.

Cons

I have yet to identify any

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Waystar Response
3y
Thank you for your feedback! We are glad to hear your onboarding experience was successful. Our goal is to ensure that team members receive the support they need from day one and begin their journey informed and confident. Feel free to share more thoughts with your team leader/manager as you continue your employment with Waystar.
5.0
Sep 12, 2022

A+++

Recommend
CEO approval
Business Outlook

Pros

I am a mid-career professional that has been in the workforce for 24 years. The last 17 of those years have been in SAS Healthcare. I am still very new to this organization but feel I have enough work experience to quickly interpret how an organization operates. This is a quick synopsis of my experience to date. • Hiring process is very thorough. They make sure they hire capable people that can help further the business goals …not dead weight. Everyone is happy to be at work and interested in the same end goal, which is delivery of their customer value promise. • Products are very well funded and polished. They don’t let the offerings get stale while waiting for ROI on the balance sheet. • Compensation is generous and very fair. • Investment in employees, day 1. New, very capable hardware provided with ample learning and training. • They invest to protect their customer base.

Cons

Hiring process is long and thorough. Be prepared...but once over, is that really a con?

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Waystar Response
3y
We’re happy to hear you’re enjoying your time at Waystar! We strive to make your first day and every day after a caring, supportive, and informative experience and will continue investing in our team members. Thank you for your feedback!
Viewing 145 - 147 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.