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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (526 total reviews)

      Matt Hawkins

      90% approve of CEO

      78% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      526 reviews
      4.0
      Mar 15, 2026

      Great team, pay could improve

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive team culture, Flex time off

      Cons

      Compensation not always aligned with responsibility

      avatar
      Waystar Response
      3mo
      We strive to build a culture rooted in trust, support, and flexibility that empowers team members to do their best work while maintaining work-life balance. Beyond pay, our comprehensive total rewards strategy includes benefits, time off, and growth opportunities that evolve to meet the needs of our team members. We encourage team members to partner with their leader to identify growth opportunities and development paths that align with their goals. Thank you for your feedback.
      5.0
      Mar 10, 2026

      Great job, not for the weak

      Manager application engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      Meritocracy, you'll be surrounded by people at the top of their game and pushed to improve in every way. You will never be bored nor ignored

      Cons

      If you like a laid-back work lifestyle, you may not like it here.

      avatar
      Waystar Response
      3mo
      We’re proud to foster a high‑performance culture where team members are challenged, supported, and encouraged to continuously grow. We appreciate your feedback and stay focused on transparency and meaningful engagement with our team members.
      3.0
      Mar 4, 2026

      great experience and culture

      Technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      great way to get your foot in the door supportive management growth opportunities

      Cons

      low pay 3 day in office mandatory (used to be 2) support department can have miscommunications and high expectations and workload.

      avatar
      Waystar Response
      3mo
      Thank you for highlighting a few of the reasons Waystar is a great place to work. As we continue to grow, we are focused on fostering a supportive, growth-oriented, and collaborative environment. We intentionally use our time together in our basecamps to strengthen connection, alignment, and teamwork. We also encourage team members to partner with their leader to prioritize workload and identify opportunities to streamline collaboration within and across teams.
      Viewing 16 - 18 of 526 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.