Waystar reviews

4.2

84% would recommend to a friend

(525 total reviews)

Matt Hawkins

90% approve of CEO

78% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 525 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

525 reviews
2.0
Feb 26, 2026

Cheap & Out of Touch C-Suite

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The everyday people here are generally very nice and good people.

Cons

- Quite possibly the cheapest company I've ever worked for. If the choice is treating employees well or saving money, they're choosing saving money every single time. - The benefits and pay are mid at best, but I don't think most people realize the benefits are not actually very good compared to the market. - Internal processes are largely a mess, but they don't want to invest to tackle the hard projects that will set them up for success long term. - The C-Suite is very disconnected from the rank and file employee. Most are located across the country in a special office they opened just for them and their words ring hollow and often very corporate. They talk incessantly about company values while avoiding answering hard questions or addressing real concerns of employees. - To reiterate, they are incredibly cheap at every turn.

avatar
Waystar Response
3mo
Thank you for sharing your perspective. Guided by our values, we focus on continuous improvement and regularly evaluate how we support our team members, including our comprehensive total rewards offerings. We welcome open dialogue and encourage you to connect with your leader or Talent Business Partner to share additional context.
4.0
Feb 16, 2026

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule WFH/ hybrid Great benefits Bonus Free weekly lunch

Cons

None that I can think of

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Waystar Response
3mo
Thank you for highlighting a few of our meaningful benefits. We appreciate you taking the time to share your feedback.
5.0
Feb 13, 2026

Great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Culture and fun place to work

Cons

There are no cons working for Waystar

avatar
Waystar Response
3mo
Thank you for taking the time to share a positive review. We appreciate your feedback and wish you continued success at Waystar.
Viewing 19 - 21 of 525 Reviews

Glassdoor has 547 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.