Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (526 total reviews)

      Matt Hawkins

      90% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      526 reviews
      5.0
      Aug 11, 2023

      Great company and great people

      Bot analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team work Great onboarding process Louisville office is very nice and welcoming

      Cons

      slightly below average pay for a company of its size

      avatar
      Waystar Response
      2y
      We are committed to making our onboarding as seamless as possible for our new hires. We are glad to hear our team members have been kind during the start of your career here! We wish you well on your journey with us. We use market data, benefits benchmarking, and continue to add unique benefits each year to accommodate the needs of our team members. A most recent examples are pet insurance and birthday PTO!
      5.0
      Aug 7, 2023

      Love working at Waystar

      Technical services engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best company that I have worked for in terms of work/life balance.

      Cons

      Used to be fully remote but now requiring back in office for a couple days a week.

      avatar
      Waystar Response
      2y
      We value work-life balance, as it gives our team members the best chance to foster a healthy dynamic whether you are in the office or working distributed. We will continue to support your flexibility as you return to office. If you have any questions, please reach out to your direct leader or strategic business partner.
      5.0
      Aug 1, 2023

      Great Place To Work - Seriously!

      Client success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone here is very helpful, and they truly want to see you succeed in your role. The pay is good, benefits are average, but seem to improve each year. The culture is very welcoming and inclusive, and the work/life balance is great. The company paid holidays are plentiful and the PTO is generous - it's accrued, but it is generous.

      Cons

      You cannot add your spouse to your insurance if he/she is eligible for coverage through their employer.

      avatar
      Waystar Response
      2y
      Thank you for your review. Our culture, evolving benefits package, and work-life balance all reflect great care for our biggest asset at Waystar—our team! If you have any feedback or ideas on how to improve training within your department or specific to your role, we encourage you to share with your direct leader or the peopleteam@waystar.com.
      Viewing 196 - 198 of 526 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.