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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (529 total reviews)

      Matt Hawkins

      91% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 529 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      529 reviews
      5.0
      Oct 6, 2025

      Excellent Company on a Mission to Simplify Healthcare Payments

      Senior business intelligence analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smooth recruiting/onboarding process with excellent orientation/training opportunities. New laptop/monitor/keyboard/mouse for work at home, plus a nice Waystar backpack and other goodies. Hybrid work style with company provided lunch one day each week. Free soft drinks and snacks in the office. People are generally smart, engaged and hardworking, but also approachable and enthusiastic. Strong emphasis on company values that leaders and team members take very seriously. Competitive compensation and solid employee benefits package.

      Cons

      Nothing significant. Most people in my organization eat lunch at their desks, but they also leave the office by 5:00 or 5:30. Plenty to do from home and the overall workload/pace can be demanding at times.

      avatar
      Waystar Response
      5mo
      Thank you for highlighting our culture and new hire experience—our values drive our continued success. Our mission to simplify healthcare payments is ambitious and requires fanatical focus, so please connect with your leader if you need support prioritizing your workload.
      3.0
      Sep 25, 2025

      Fast company growth

      Client success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Tons of growth and felt like the company was in a strong position to eventually IPO.

      Cons

      Because of the growth of the company, many mergers made the culture confusing and hard to integrate. A lot of technical issues.

      avatar
      Waystar Response
      7mo
      Thank you for your post! We are excited about our growth, and as Waystar evolves, we are committed to efforts designed to ensure team members feel welcomed and aligned with our mission and streamline how our products and systems come together.
      4.0
      Sep 14, 2025

      Good Company With Opportunities to Grow

      Techincal support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good management support Flexible hybrid work schedule Decent benefits package

      Cons

      Pay is not as competitive as it could be. The office lacks modern amenities like standing desks. Communication between departments needs improvement.

      avatar
      Waystar Response
      7mo
      We’re glad to hear that leadership support, flexible work options, and our benefits have positively shaped your experience. We’re committed to fostering a work environment where team members can thrive—this includes evaluating compensation, enhancing our physical spaces, and strengthening cross-functional collaboration. Your feedback is appreciated as we continue building a more connected Waystar.
      Viewing 220 - 222 of 529 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 551 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.