Webster Bank reviews

The manager at my branch was tyrannical and rude. Disliked by customers, but brought in good sales numbers. Only reason I could see her keeping that position. Technology was relatively old at my branch compared to newer branches or other banks, in general. Expected to meet unrealistic sales goals when the branch sees the same customers weekly and doesn’t tend to get new traffic through.

When I first started with Webster the focus was on their customers, through the years they lost sight of customer service and their entire focus became sales, sales, sales. Employees are now fired if they don't meet their sales goals which are usually unattainable to begin with.