Does Webster Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Webster Bank employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Webster Bank. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Webster Bank?

63% of Webster Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Webster Bank 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Webster Bank?

Universal Banker (24) , Customer Service Representative (16) , Assistant Manager (13) , Analyst (12) , Relationship Banker (10) , Senior Universal Banker (10) , Bank Teller (8) , Teller (8) , Associate Universal Banker (7) , Consumer Banker (7) , Branch Manager (5) , Business Analyst (5) , Director (5) , Intern (5) , Manager (5)

What are the pros of working at Webster Bank according to real employee reviews?

"The people I work with are really great and helpful." ((in 26 reviews)); "Good Benefits for Full time employees." ((in 23 reviews)); "Ties in with the great culture." ((in 22 reviews)); "Good work/life balance" ((in 14 reviews)); "Treat their employees nice" ((in 11 reviews))

What are the cons of working at Webster Bank according to real employee reviews?

"Poor management, very dysfunctional and organized." ((in 27 reviews)); "Some managers are a bit too pushy when it comes to sales but the overall philosophy is good." ((in 20 reviews)); "Low pay compared to comparable companies and positions" ((in 17 reviews)); "Salary is a bit low for amount of work" ((in 6 reviews)); "Incompetent Manager and Assistant Manager at Branch Level, Favoritism and Nepotism Supported by market level management." ((in 6 reviews))

What are employees saying about Webster Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Webster Bank layoffs and their outlook for job security at Webster Bank in 2026.

What are the top reviewed Webster Bank locations?

Waterbury , Southington , New Britain , New York , Hartford , Boston , New Haven , White Plains , Stamford , Bristol , Jericho , Southbury , Wallingford , Brooklyn , Bridgeport , Cheshire , Astoria , Yonkers , Milwaukee , Danbury , Fairfield , Norwalk , Ridgefield , Shelton , Wilton , Enfield , Manchester , Windsor , Providence , Brockton

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Webster Bank

Webster Bank reviews

3.5

63% would recommend to a friend

(449 total reviews)

John R. Ciulla

84% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.5

Compensation and benefits

3.2

Senior management

3.2

Career opportunities

Webster Bank has an employee rating of 3.5 out of 5 stars, based on 449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Webster Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

449 reviews

1.0

Aug 10, 2020

It’s a job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits the month after your start date. They were good to the employees during COVID

Cons

The job is basically a telemarketer with teller transactions thrown in. There are monthly goals so it pits each employee against each other. You have to make 10 calls a day usually to the same people you called the week before to sell bank products as well as trying to sell products to each customer in front of you. The branch I was in was a clique & I was an outsider the entire 2 plus years I was there. Everyone had been with the company for years and knew the customers so There was no way I could make my numbers. You can’t move to another position if your sales numbers aren’t good. I couldn’t wait to get out of there

3.0

Jul 29, 2020

Glorified Universal Banker Role

Assistant banking center manager

Recommend

CEO approval

Business Outlook

Pros

Good Products and Services. The branch hours.

Cons

The sales culture is redundant. Daily meeting and calls revolving the same topics. The Asst Manager role is not looked at as management. The role just gets you a little more pay. You carry all the tasks that the manager does not want to deal with, and you have the highest sales goal in the branch. I have been in banking almost 2 decades and in management for 1. When I arrived to Webster I was told that the Asst Manager is an “emerging leader”. That turned me off completely. Most banks treat the Assistant Manager and Branch Manager role the same. With difference in daily tasks, and authority levels. But they are normally treated like 2 sides of the same coin. Here at Webster Assistant Managers are treated like a slightly hire level of Universal Banker.

4.0

Jul 27, 2020

Great Experience

Universal banker

Recommend

CEO approval

Business Outlook

Pros

great growth opportunities for other roles

Cons

hard to advance due to full staff

Viewing 307 - 309 of 449 Reviews

Jobs at Webster Bank

Banking Center Relationship Banker 1

Banking Center Relationship Banker 1

Banking Center Relationship Banker 1

Banking Center Relationship Banker 1

Banking Center Relationship Banker 1