Does Webster Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Webster Bank employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Webster Bank. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Webster Bank?

61% of Webster Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Webster Bank 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Webster Bank?

Universal Banker (24) , Customer Service Representative (16) , Assistant Manager (13) , Analyst (12) , Relationship Banker (10) , Senior Universal Banker (10) , Bank Teller (8) , Teller (8) , Associate Universal Banker (7) , Consumer Banker (7) , Branch Manager (5) , Business Analyst (5) , Director (5) , Intern (5) , Manager (5)

What are the pros of working at Webster Bank according to real employee reviews?

"The people I work with are really great and helpful." ((in 30 reviews)); "Ties in with the great culture." ((in 22 reviews)); "Benefits and people are good" ((in 20 reviews)); "Good work/life balance" ((in 16 reviews)); "Treat their employees nice" ((in 10 reviews))

What are the cons of working at Webster Bank according to real employee reviews?

"Poor management, very dysfunctional and organized." ((in 26 reviews)); "Beurocracy with managers who have little potential to move up and thus keep everyone in place." ((in 20 reviews)); "Low pay compared to comparable companies and positions" ((in 16 reviews)); "Bad inexperienced upper management, bank charges illegal fees" ((in 6 reviews)); "bonus is always hit or miss" ((in 5 reviews))

What are employees saying about Webster Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Webster Bank layoffs and their outlook for job security at Webster Bank in 2026.

What Webster Bank locations have received the highest employee ratings?

New Haven , Waterbury , Boston , White Plains , New York , Hartford , Southington , Stamford , New Britain

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Webster Bank

Webster Bank reviews

3.5

61% would recommend to a friend

(449 total reviews)

John R. Ciulla

82% approve of CEO

59% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

3.2

Senior management

3.2

Career opportunities

Webster Bank has an employee rating of 3.5 out of 5 stars, based on 449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Webster Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

449 reviews

2.0

Apr 21, 2014

Outsourcing is king now

It analyst

Recommend

CEO approval

Business Outlook

Pros

Vacation time. People are cool. People try to make light good environments but spoiled by managers

Cons

Health benefits reduced every year (premiums go up, but also reduction of coverage). Political x100 , feels like wash dc. Most of IT has been outsourced. Helpdesk and Desktop support are out of a dilbert comic strip of how incompetent they are. Total used car sales ,an attitude , tells u what u want to hear.

2.0

Nov 22, 2012

Needs a big improvement

Audit senior

Recommend

CEO approval

Business Outlook

Pros

-Decent benefits and 401K -Good work/life balance

Cons

-Sub-market compensation package (even with the benefits added in) -Lack of challenging work -No opportunity for growth or promotion -Laughable amount of favoritism and politics, regardless of performance -Leadership pretends to care about employee concerns without making any improvements

1.0

Dec 27, 2025

Terrible culture

Quantitative analyst

Recommend

CEO approval

Business Outlook

Pros

None. Horrible culture, manipulative management.

Cons

Extremely predatory culture. Terrible management.

Viewing 10 - 12 of 449 Reviews

Jobs at Webster Bank

Contact Center Associate 1 - Remote Connecticut

Training Coordinator, Contact Center

Region Relationship Banker 1

Banking Center Relationship Banker 1

Banking Center Relationship Banker 1