Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 34 reviews)); "The people here are great" ((in 23 reviews)); "Mostly autonomous work environment, work from home three days a week if you meet certain requirements, understanding if days off are needed" ((in 16 reviews)); "The pay is good but not worth the stress" ((in 15 reviews)); "flexible taking time off" ((in 6 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"Poor management very unprofessional high turnover rate very stressful work environment ." ((in 15 reviews)); "Speckled with leadership wanting the best for themselves and oblivious to the impact of their decisions and indecisions" ((in 11 reviews)); "Training is long and slow." ((in 9 reviews)); "Manager is clueless" ((in 7 reviews)); "Management don't care about your growth, limited opportunities for internal candidates, low salary." ((in 6 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (245 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

245 reviews

3.0

Aug 4, 2024

Remote Clinical Care Manager

Registered nurse cm

Recommend

CEO approval

Business Outlook

Pros

Flexibility, self reliant, monitored by Senior NH CM Manager on Company productivity measures. Meeting NH Medicaid contract. Care Management Dept. team wiliness to learn and how to be supportive, supportive.

Cons

Cumbersome software program process constant changes. c - gathering multiple health data for the state of NH. The CM Dept. managers have multiple job rolls. members- are medically complex with BH and Mental Health Diagnose.- Limited NH community recourses,

WellSense Health Plan Response

1y

Thank you for sharing your experience as a Clinical Care Manager at WellSense. We’re glad to hear that you value the flexibility and the supportive environment within the Care Management team. Thank you for your continued dedication and for sharing your insights. We appreciate your contributions to our members! Your Friends at WellSense

5.0

Aug 2, 2024

Not bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The environment, work-life-balance is good

Cons

The pay could be better

WellSense Health Plan Response

1y

Thank you for sharing your thoughts about working at WellSense. We’re pleased to hear that you enjoy the work-life balance at WellSense. We appreciate your feedback on compensation and are committed to offering a competitive pay and benefits. To this end, we regularly analyze compensation data from our competitive market and, from time to time, make adjustments as needed. Thank you for your continued dedication and for sharing your insights. We appreciate your contributions to our members! Your Friends at WellSense

1.0

Jul 30, 2024

Steer Clear and Spend Your Time Elsewhere!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I met some amazing people in my class during the training period. Some who’ve stayed in contact continuously with such amazing personalities.

Cons

The company truly does not give a damn about any of us. You are replaceable and you are just another number. If you can avoid this company please do because I guarantee that even if you decide to move along with them, you are highly likely to be fired for a very inexcusable reason, including sickness and health, vacation time you put in months ahead of time, phone calls you forgot to say a “proper” greeting in or accidentally missed to provide a specific piece of information for the customer. You are graded on calls as if you are graded in school and if you continue to receive low scores based on incorrect gradings for calls from your manager, you will be fired. If you have a problem with your manager, switching teams will not be an option for you. If you need to change from full time to part time, you will not have the option and will be told to either quit, take a leave or stay full time. Managers will talk negative about you and think you don’t hear them when you request zoom calls to discuss your situation or struggle. Managers will also pick favorites and choose who they wish to be kind to.

WellSense Health Plan Response

1y

Thank you for taking the time to share your feedback. We’re glad to hear that you connected with some amazing people during your training period. We’re regret that your experience with WellSense did not meet your expectations but wish you the best in your future endeavors. Your Friends at WellSense

Viewing 34 - 36 of 245 Reviews

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Jobs at WellSense Health Plan

Manager of Member and Provider Service

Clinical Auditor I-Nurse

Behavioral Health Utilization Manager (temporary)

Operations Manager, Care Management Programs