Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 34 reviews)); "The people here are great" ((in 23 reviews)); "Mostly autonomous work environment, work from home three days a week if you meet certain requirements, understanding if days off are needed" ((in 16 reviews)); "The pay is good but not worth the stress" ((in 15 reviews)); "flexible taking time off" ((in 6 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"Poor management very unprofessional high turnover rate very stressful work environment ." ((in 15 reviews)); "Speckled with leadership wanting the best for themselves and oblivious to the impact of their decisions and indecisions" ((in 11 reviews)); "Training is long and slow." ((in 9 reviews)); "Manager is clueless" ((in 7 reviews)); "Management don't care about your growth, limited opportunities for internal candidates, low salary." ((in 6 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (245 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

245 reviews

2.0

Oct 26, 2024

No real growth

Operations support specialist

Recommend

CEO approval

Business Outlook

Pros

Work remote, no micromanaging at least in this department.

Cons

Transparency when it comes time for merit review is non existent.

WellSense Health Plan Response

1y

Thank you for sharing. We’re glad to hear that you appreciate the remote work flexibility and autonomy in your department. We believe that clear and transparent feedback is paramount to an effective performance review conversation and would like to hear more from your perspective. We encourage you to reach out to your manager or Human Resources Business Partner to share your thoughts. Thank you for your insights and for being part of our team. Your Friends at WellSense

4.0

Oct 1, 2024

Salary

Customer care

Recommend

CEO approval

Business Outlook

Pros

Paid Time off and paid holidays

Cons

Really fast-paced environment, Lot of calls

WellSense Health Plan Response

1y

Thank you for sharing your experience at WellSense. We’re glad to hear that you value the paid time off and holiday benefits. We understand that a fast-paced environment and high call volumes can be challenging, and we appreciate your dedication. Your feedback is noted and will be shared as we continue working to support our team members. Thank you for being a part of our team. Your Friends at WellSense

4.0

Aug 13, 2024

company culture

Data analyst

Recommend

CEO approval

Business Outlook

Pros

good company culture and nice supervisors.

Cons

no visa sponsorship if you are international students, but good culture for sure

WellSense Health Plan Response

1y

Thank you for sharing your experience at WellSense. We’re pleased to hear that you appreciate the company culture and the support from your supervisors. We understand that visa sponsorship is important for international students and we appreciate your feedback on this matter. Your insights are valuable and we’re glad to have you as part of our team. Your Friends at WellSense

Viewing 31 - 33 of 245 Reviews

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Jobs at WellSense Health Plan

Behavioral Health Utilization Manager (temporary)

BH Medical Director (Per Diem)

Clinical Auditor I-Nurse

Manager of Member and Provider Service