Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 34 reviews)); "The people here are great" ((in 23 reviews)); "Mostly autonomous work environment, work from home three days a week if you meet certain requirements, understanding if days off are needed" ((in 16 reviews)); "The pay is good but not worth the stress" ((in 15 reviews)); "flexible taking time off" ((in 6 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"Poor management very unprofessional high turnover rate very stressful work environment ." ((in 15 reviews)); "Speckled with leadership wanting the best for themselves and oblivious to the impact of their decisions and indecisions" ((in 11 reviews)); "Training is long and slow." ((in 9 reviews)); "Manager is clueless" ((in 7 reviews)); "Management don't care about your growth, limited opportunities for internal candidates, low salary." ((in 6 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

245 reviews

1.0

Jan 8, 2025

Would not work here again

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Work remotely, so no commute

Cons

Leadership, culture, abuse, lack of training, lack of answers to assist

WellSense Health Plan Response

1y

Thank you for sharing your feedback about your experience at WellSense. We’re glad to hear you valued the remote work aspect of our company. We regret that your time with us didn’t meet your expectations. We take feedback like yours seriously and remain committed to fostering a positive culture and providing the tools our team members need to succeed. We wish you the best in your future endeavors. Your Friends at WellSense

2.0

Jan 1, 2025

Expect too much for the pay

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits, fully remote, equipment provided.

Cons

Training is long and slow. What was being done in 8-10 weeks could have been done in much less if the classes were smaller and not so much chatter. It was very hard to stay focused and want to learn when half your day was spent on nonsense and helping people with basics. I had to leave unexpectedly due to a family injury and have yet to hear from anyone. Nothing from trainers, managers, recruiters, nothing. I tried to leave on good terms so I could return when my family situation got better but after leaving I realized the stress of their standards, including the attendance policy was just not worth the low pay.

WellSense Health Plan Response

1y

Thank you for sharing your feedback about your time at WellSense, and we’re glad to hear you appreciated the benefits, remote work opportunities and the equipment provided. We’re sorry to hear about your family situation and your experience following your departure. We wish you the best as you move forward and hope your situation improves. Your Friends at WellSense

2.0

Dec 18, 2023

So disorganized

Marketing

Recommend

CEO approval

Business Outlook

Pros

Some nice management, however overall the company is a hot mess.

Cons

So incredibly disorganized. When I started I spent 4 hours on hold with IT before I could even get into my computer. My boss had no idea how to onboard me and passed me off to another employee. Overall terrible experience.

WellSense Health Plan Response

2y

Thank you for sharing your insights regarding your WellSense onboarding experience. Your feedback is extremely valuable to us, especially the challenges encountered during the onboarding process. At WellSense, we are dedicated to ongoing improvement across all facets of our operations, and your input helps us in refining our employee onboarding procedures. Our aim is to guarantee a seamless and warm welcome to every member of our team. We appreciate your feedback as it contributes significantly to our commitment to continuous improvement. As you embark on your future endeavors, we extend our best wishes. Your Friends at WellSense

Viewing 58 - 60 of 245 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

USAA

3.8★Compensation & Benefits

Travelers

4.2★Compensation & Benefits

Jobs at WellSense Health Plan

Operations Manager, Care Management Programs

Director of Sourcing & Supplier Management

Prior Authorization Medical Clinician

Claims Quality Inspector

Quality Performance Strategist