Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 36 reviews)); "The people here are great" ((in 23 reviews)); "The pay is good but not worth the stress" ((in 15 reviews)); "Work/life balance is decent." ((in 5 reviews)); "Coworkers, supervisors and the management team are all so kind and welcoming (which is very rare to find at a company)" ((in 3 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"Poor management very unprofessional high turnover rate very stressful work environment ." ((in 14 reviews)); "poor communication, no leadership" ((in 11 reviews)); "Manager is clueless" ((in 7 reviews)); "Most department top heavy in manager/director roles; training and development more focused on leadership roles; meeting overload." ((in 7 reviews)); "Management don't care about your growth, limited opportunities for internal candidates, low salary." ((in 7 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (245 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

245 reviews

1.0

Mar 28, 2023

Don't Fall for the Nice Act During Interview

Member service representative

Recommend

CEO approval

Business Outlook

Pros

This is a remote position and they offer multiple remote positions, paid training even though it is long (10 Weeks).

Cons

Lack of communication amongst team leads, constant misinformation throughout training, 10 weeks of training with no time off - if you get sick you're fired if you miss 2 days out of 10 weeks, LOTS of micromanaging, very strict on personal time used for bathroom or stretch breaks, grading process for every call - must achieve a grade of 89% or higher to pass, if you miss even 1 part of call flow they automatically fail you, they claim to allow time for improvement then claim that if you don't start passing within the following month you're fired.

WellSense Health Plan Response

3y

We appreciate your feedback. We're proud to offer a remote work environment and paid training. We aim to maintain a high standard of service for our members while also ensuring a supportive work environment for our employees. We understand that achieving a balance between the two can be challenging. Thank you once again for your feedback, and please don't hesitate to reach out to your manager if you have any further concerns or suggestions. Your Friends at WellSense

5.0

Mar 25, 2023

I love my job!

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

It's a great company to work for and the people are so nice!

Cons

During open enrollment the calls come in back to back so it can be a little hectic.

WellSense Health Plan Response

3y

Thank you for sharing your experience working at WellSense! We're glad to hear that you find our company to be a great place to work. Our team's positive attitude and dedication are crucial to our success, and we're delighted to have you on board. Your Friends at WellSense

5.0

Mar 23, 2023

Great Place | Great Culture

Digital content strategist

Recommend

CEO approval

Business Outlook

Pros

friendly employees fully remote positive environment good pay + benefits

Cons

software to help support a fully remote environment is lacking, but something the company knows and is working on.

WellSense Health Plan Response

3y

Thank you for your review! We're glad to hear that you find the work environment positive and appreciate the friendly colleagues, competitive pay, and benefits that we offer. Our employees' well-being and satisfaction are important to us, and your feedback helps us ensure we continue to create a great workplace. Your Friends at WellSense

Viewing 70 - 72 of 245 Reviews

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Jobs at WellSense Health Plan

Operations Manager, Care Management Programs

Claims Quality Inspector

Director of Sourcing & Supplier Management

Senior Pharmacy Data Analyst

Prior Authorization Medical Clinician